Taman Sari Bali Resort & Spa

Great resort in the beautiful quiet Pemuteran. Our rooms were beach front bungalows, the view from the front door was so nice. Huge king beds, very comfy. The one thing that wasn’t as good was the amount of mosquitos that kept seeming to manifest in our rooms despite us spraying it constantly. Pools are lovely, day spa very nice, restaurant is ok (but better food is found in the local restaurants surrounding). The beach front is great. Breakfast included was pretty good. All in all, I’d recommend staying here as your base if you visit Pemuteran!

The room, grounds and facilities in this hotel are excellent and great value for money (we stayed off peak at the start of the rainy season). We liked it so much that we stayed an extra night, We booked a Lotus Suite which was certainly worth the extra cost and is a little oasis. There are only three of these suites, with a good sized private pool and lounge area.... the bed was very comfortable and it had a large outdoor bathroom. It also has a kitchen and water station. The grounds are manicured by a team of gardeners to perfection. The situation with the hills, sea and fishing boats is impressive. Breakfast by the beach was very good, however we were dissapointed with the evening meal (the duck dish was all bones with little meat on it), and we ended up using very good local restaurants just five minutes walk from the hotel, where the food was very good indeed). The hotel has many activities on offer and the staff were all very friendly. There was lots of litter on the beach, plastic bottles etc washed up during rainy season. You would expect a hotel of this standard to clean the beach every morning without fail... to be fair it was eventually cleaned up during our stay

This place is fantastic, we would have happily stayed here for weeks if we could. It is lovely and quiet here and the snorkeling from the beach is incredible. The whole resort is beautifully manicured and the studio rooms with the outdoor showers are very luxurious. The staff are all so helpful and friendly and the beach restaurant is a lovely place to sit, there are also lots of other great restaurants nearby. Can't recommend Taman Sari enough.

Overall our family had a great stay in one of the beach front rooms which are very spacious with an outside bathroom area. The breakfast was filling with a good range of choices. The pools and the beach provided good swimming options. The grounds were spacious with helpful and friendly staff. Prices for our stay were very reasonable. Our only small issue was the number of dogs around the hotel. Overall, we enjoyed the area and hotel so much we extended our stay a few days.

The grounds were beautiful. The staff was polite, friendly, and helpful. Unfortunately, the restaurant and the food was subpar... lacking in flavor and creativity. Seemed like a menu from 20 years ago. Yoga classes would have been a nice offering given that the resort has "Yoga Shala" advertised. The beach is beautiful and the resort has great seating in shaded and sunny areas. We had trouble attracting the staff's attention to get drinks and food most of the time.

This is a beautiful resort right on the beach of the Bali Sea. The resort has over 30 one-room separate villas on well-maintained grounds with a pool, a spa, an outdoor bar and an open-air restaurant. The villas are fairly close together, but that wasn't a problem. My husband and I stayed two nights in a "Grand Deluxe Garden Villa." It was spacious with a big lounge chair, a window seat, a mini fridge under a cabinet and a nice outdoor bathroom. The front windows and door had no screens so the room was a little dark, but there was a big window on the side and in the back. Included in the very reasonable price was a good breakfast with both Balinese and Western food. The entire staff - at the front desk, at the pool, at the spa and in the restaurant -- was wonderful, welcoming and attentive. The location was perfect for taking a boat trip to the protected waters around Menjangan Island for amazing snorkeling and diving. There are also lots of other restaurants on the main road, which is a short walk away.

We stayed at Villa Santai (Taman Sari Bali Resort & Spa) from 23rd to 25th December with our extended family, including elderly parents and a baby. Unfortunately, our stay was impacted by several serious issues, particularly relating to health, safety, and basic amenities. On the second day, the power was cut off three times. The landline was also unavailable each time the power went off. As a result, I had to walk to reception repeatedly to report the issues. The pathway to the reception area became slippery when wet, with water puddles along the way. The ground inside the villa was also slippery, which was especially challenging and unsafe in the dark when the lights were cut off. Given that some family members, including an elderly parent and a baby, were staying with us, this presented a serious health and safety risk. Two of my nephews were sleeping on the second floor, and when the power went off in the evening, it was extremely dark. Combined with the slippery floors and ground conditions, this made the situation very hazardous for everyone. The receptionist on duty that day was not very helpful. While I understand that these issues were not her fault, each time we raised concerns, all she could do was apologise without providing any practical solutions. Between myself, my nephew, and my partner, we went to reception multiple times without any clear resolution. To make matters worse, according to the electrician, it appears that the owner or management team was already aware that Villa Santai has ongoing electrical issues. Despite this, the villa continues to be advertised and rented out. This gave the impression that profit was prioritised over guest health and safety. There also appeared to be a lack of clear communication between the electricians, as they were not fully aware of the ongoing problems. Thankfully, the last electrician was very kind and offered a temporary solution by staying at the villa until the issue was resolved. Additionally, the stove was not working properly, and we had to follow up multiple times to have it fixed. Cooking together is an important bonding time for our family, so this was disappointing. There was also a lack of privacy in the bathroom, as no curtain was provided. A simple curtain would have allowed guests to use the bathroom with adequate privacy. Furthermore, the hot water was not working. Despite all of these issues, no compensation was offered. On a positive note, most of the staff were friendly, the location is great, and the villa itself was clean. However, due to the safety concerns and the lack of effective support during our stay, we were left feeling disappointed and stressed rather than relaxed.

The service and resort were amazing! The breakfast amazing! The other food, not so much. The rooms were nice but had a few flaws. Bees living in ceiling of our first room. Then we moved rooms and there were tons of mosquitoes and the toilet flush stuck. Rooms need some tending to other than just cleaning but overall this place was amazing.