Ninety 6.
Google
Absolutely unacceptable service from this provider who seem to scam you for your deposit to hire, We were not made aware of any incidents involving guests bringing alcohol or causing disruption. I spoke directly with both management and security at the end of the night, all of whom confirmed that the event ran smoothly with no issues reported. I even swapped numbers with your security that was there on the night for future events, if there was much of an issue would he have done this?
Additionally, there were multiple shortcomings on your side that significantly impacted our event:
Incorrect venue booking – The event was promoted in collaboration with you as taking place at Battersea Barge. We were then informed last minute that the venue had changed, forcing us to notify guests late, which negatively affected attendance and our setup.
Access to space – We were explicitly told via phone call that we would have exclusive access to the mid and lower decks. Upon arrival, there were approximately 15–20 people on the upper deck.
Lighting control – We specifically asked in advance whether we would have full control over the lighting, including colour changes and dimming, and were told this would be possible. On the night, we were informed this was not allowed.
Sound system issues – Three separate audio engineers confirmed that the speakers and microphone inputs were substandard and caused ongoing technical difficulties.
Furniture not cleared – We were assured all chairs and furniture would be removed prior to the event. This was not done, requiring us to move everything ourselves, wasting time and contributing to a delay in our performance.