Gary W.
Yelp
I have traveled through many airports during the years but I was not only disappointed, but also ashamed as a human being and American for the things that transpired through my journey through Tampa International Airport. First, lets discuss the architectural layout with metal and glass that dazzles the eyes upon first entering from your perspective concourse. Very Florida chic with complementing colors, but the ability to move around the airport has a lot to be desired. For instance, I tried to access the Delta Sky Lounge for a long layover before the flight only to be denied due to the flight not originating with Delta that day regardless if you have lounge access privileges. (You have to scan your boarding passes through an electronic gate to access a tram that goes to each of the Concourses.) I talked with the Information desk and they informed me that due to the current lounge capacity and Delta's protocol at this specific airport is the reason for the denial and stated that it might change once that have more space and that it was a common question by travelers. Second, lack of food option and quality of foods. Third and the reason for the opening statement, I will not go into to specifics, but an American woman was entering the US and did not follow Customs protocol and did something that was very much frowned upon by another country. Well, from the flight to arrival, the incident(situation) was repeated by passengers, but this is where I would hold Tampa International Airport management with some responsibilities because their employees were outright retelling the incident loud and laughing thinking that some people do not understand Spanish and German language. When I say it was sooo bad, I mean that literally! Eating at P.F. Chang, German flight attendants and crew were blatantly stereotyping Americans and talking down on people that they did not even know. I get it, Freedom of Speech and entitlement to opinions, but if you are in a professional flight attendant/pilot uniform, airline uniform then you are a representative of your perspective companies and should conduct yourself as such. Did not make me so much upset, but it hurt my heart as a human with so many struggles in the world that everyone goes through daily. Just my two cents.