Tamu Hotel & Suites Kuala Lumpur

Tamu Hotel and Resort: A Pleasant Stay with One Minor Quibble My recent stay at Tamu Hotel and Resort was largely very positive. The hotel boasts a range of admirable qualities that contribute to a comfortable and enjoyable experience. From the inviting ambiance to the overall cleanliness, everything was certainly "good." The facilities were well-maintained, and the general atmosphere of the hotel was conducive to a relaxing stay. The staff were attentive and polite, contributing to a welcoming environment. However, there was one notable area for improvement: the water pressure. While not a deal-breaker, the water pressure in the room was "to be desired," suggesting it could be stronger for a more satisfying shower experience. Despite this minor issue, Tamu Hotel and Resort remains a solid choice for a stay in Kuala Lumpur. Its many positive attributes make it a commendable option for travelers seeking comfort and good service in the city.

It was a pleasant experience. Got a good deal over phone with breakfast. It's located in a Muslim majority area, you can find food spots near by easily. The pool is well designed but poorly maintained. No guard nobody on duty. Breakfast is good , not the best but still good. Lifts are slow It's an old construction but very neatly maintained. I wish the pool gets some maintenance and they make it a selling point. It's very artistically designed U shape , giving you a panoramic view of the city

We are very disappointed with our recent stay at your hotel. We booked our room five months in advance for 6 adults, yet upon check-in at 8pm, we were given a room with 2 queen beds and 1 single bed, which clearly accommodates only 5 adults. When we called the reception, we were told all rooms were fully booked and no other option was available. The only solution provided was to add an extra bed for 1 person. This is unacceptable for a confirmed booking of 6 adults — a proper room should have been guaranteed. In addition to this, we encountered multiple issues during our stay: 1. Slow water pressure – very inconvenient and not acceptable for a hotel of your supposed standard. 2. Housekeeping service – we specifically requested for rubbish to be cleared, but upon returning, the rubbish was left on the floor without even replacing a new plastic bag. This shows a serious lack of proper housekeeping and professionalism. 3. Breakfast service – the breakfast provided was far too simple, with very limited variety and no proper options. This is disappointing and does not reflect the quality expected from your hotel. This entire experience has been extremely frustrating and falls far below the expectations we had when booking your hotel. We request a clear explanation and immediate corrective action regarding these issues.

We took the one bedroom residence and the room itself was spacious. However, the furnishings are not updated or being kept that well, but overall everything was considerably clean. Not a modern design and may need some improvements here and there. The balcony and view really excited the kids as they can see the Twin towers, TRX and KL tower all in one view. The TV only has basic Malaysia channels, no movies what sort ever; I think they are using something like MyFreeTV. The lobby I can say is just comfortable, not spacious or luxurious; just okay I would say. Indoor parking wasn't a problem though the driveway and ramp can be quite tight for bigger cars. We are used to this area and love the fact that they food area around the hotel area is abundant and with so many varieties. Grab service is easy to get and 7 Eleven and a good pharmacy is just downstairs. Will definitely come back here again for the convenience and value for money hotel room.

I came to this hotel solely to accompany and entertain Palestinian Arab guests who were staying here. To ensure their comfort, I approached the receptionist to request WiFi access in the lounge area. Unfortunately, the response was extremely disappointing — the receptionist simply told me to deal with the banquet team but had no idea how to contact them. When I asked further, the answer was still, “I don’t know.” Such an attitude shows a complete lack of friendliness and willingness to assist guests. Shouldn’t a hotel staff take the initiative to find a solution rather than just pass the problem along? Highly disappointing for a hotel that claims to uphold its image and provide the best guest experience.

Nestled near Chowkit in the heart of Kuala Lumpur, this exceptional hotel offers an unparalleled experience. Its breakfast buffet boasts a top-notch selection, continuously replenished until the final moments of service. The rooms feature excellent air conditioning, reliable water heaters, and impressive soundproofing, ensuring a comfortable stay. The captivating views and delightful breakfast make it a must-visit destination again. Adding to the charm, a pleasant fragrance permeates the entire hotel, enhancing the overall ambiance.

The residence is not recommend. No hotel vibe. The bed is lumpy. The furnishings are outdated. The room smells of smoke although it's a no smoking room. Better take 2 hotel rooms than the 2 bedroom residence..very disappointing experience and not worth the money spent. The housekeeping and engineering staffs barely speaks English. The breakfast crew only use bare hands while handling the waffles. Only used the spatula because I was staring at him. Cleanliness is questionable.

The hospitality was amazing and the staff were very friendly for me. The bed was really comfortable for me and there was a table beside the bed that was really nice. The scenery from the room was really excellent and I could see the city from the excellent room. |Malaysian dishes are delicious, hearty and I enjoyed eating the delicious rice and chicken curry. We also had special Malaysian cakes and biscuits that were delicious to bring to our car for sightseeing.