sachithri kapilaratne
Google
1-Star Review for Tanoa Skylodge Hotel, Nadi, Fiji
My recent stay at Tanoa Skylodge Hotel in Nadi, Fiji was an absolute nightmare. What we experienced was nothing short of deceptive marketing and false advertising. The pictures displayed online are completely misleading, and the reality is far worse.
Room Conditions:
Upon arrival, the air conditioning was not working. When we asked for assistance, we were informed that they only had one master remote to reset it, and we had to wait until the technician returned to work. After hours of discomfort, we were offered a different room, which they claimed was an “upgrade.” Shockingly, the new room was in even worse condition: the toilet was smaller and filthy, the showerhead was broken, and the AC unit had a room key card jammed into it just to make it function – which, of course, did not work properly.
Horrible Hygiene:
The bathroom was disgusting. The shower cubicles were covered in mold, a clear sign that regular cleaning is not part of their routine. The toilet bowl was stained and dirty, something that could easily be managed with daily proper cleaning. The area under the sink was exposed, revealing filthy, rusted pipes. The room itself smelled musty, and the tiles were grimy.
Unacceptable Bed Conditions:
The beds were in appalling condition. The mattress was torn with holes, exposing the inner foam. The bed base was damaged, with ripped fabric and visible stains. It was uncomfortable, unsanitary, and definitely not what you’d expect from a so-called 3.5-star hotel.
Facilities and Amenities:
The door wouldn’t close properly; we had to force it shut, and the safety latch inside didn’t even align with the hole where it was supposed to lock.
They provided only two towels, and if you needed more, you had to wait until they were washed and dried, which was beyond inconvenient.
The breakfast was pathetic, offering almost nothing of value.
Poor Management:
This hotel’s condition clearly reflects extremely poor management. Basic hygiene and maintenance are severely lacking. Mold in the bathroom, unclean toilets, broken fixtures, and poorly maintained facilities are unacceptable. A little effort in regular cleaning, customer service, and maintenance could improve the place significantly, but it seems management doesn’t care.
Final Verdict:
This was, without a doubt, the worst hotel experience I have ever had. I have stayed in many 3.5-star hotels, and this does not deserve that rating in any way. It is rundown, unhygienic, and managed with complete negligence. DO NOT be deceived by the photos online. I strongly advise against booking this hotel unless you want to ruin your vacation.
Rating: ⭐ (1 Star – because zero stars isn’t an option).