Sridhar K
Google
Great Food, Terrible Service by Supervisor
Tanto Pizzeria looked like a lively, happening place — until I encountered the disappointing behavior of the supervisor, Mr. John.
Right from the start, he tried to upsell by pushing us toward the AC section, and when I declined, he reluctantly gave us the menu. When I asked for soup, he said it would take time — I agreed — but then suddenly claimed soups weren’t available. It felt like he simply didn’t want to take the order.
I finally ordered a Masala Chicken Pizza, which was delicious, and later chicken soup, but he cheated by giving two full portions, saying they were half each. When I asked the manager for a dessert recommendation, after some hesitation, he suggested the Tiramisu, which was actually quite good.
To make matters worse, I ordered iced tea, which John ignored and never served, yet it appeared on my bill.
Overall, the food was great but the service was unacceptable. The supervisors need serious training in customer handling — or should be replaced if the management cares about maintaining the restaurant’s reputation. Just throw him out..