Hana Goodfellow
Google
STAY AWAY
If i could give this place zero stars I would. I really wanted to be kind because I know people are just trying to make a living, but they went too far.
My friends and I only stayed 1 night here before we had to leave. Let's get the positives out of the way: Beautiful views and good food.
Now for the negatives: Disgustig dirty rooms. Ants crawling everywhere, the rooms weren't cleaned (food and dirty clumps of hair) so the ant problem was even worse. Big cockroaches on the beds and pillows. A door that doesn't close all the way even when locked. A shower drain that doesn't work, so the whole bathroom floods every time you shower. Not necessarily a negative, but it's in the middle of nowhere, so the only choice for transport if you don't ride a scooter is to use their overpriced taxi services. The beaches are rocky and full of dead coral, and the snorkeling gear is dirty. There's no free water or towels.
Now for the staff. They upcharged my friend for water, they demanded a 500baht deposit and then tried to give my friend 300baht when she returned the key, they're not upfront about the price of the food, and when we tried to talk to them about the ant problem they gave a non-answer and feigned ignorance.
Additionally, when we got to iur new hotel my friends unpacked and found that their bags were crawling with ant infestations after only 1 night there.
The final cherry on top is what made me write this review. As we had packed and left in a hurry, I had forgotten my reusable waterbottle in the room's minifridge. Once I realized, I texted them, letting them know I'd be back to pick it up in the morning. They say ok and that they havent touched the room yet. I jog the entire 40-minute trek there and go up to get the bottle. Lo and behold, it's not there. The sheets on the beds are removed though, so I know someone's been there. I call my friend back at the hotel and ask her to double check its not in my bag. It isn't. I confront the Villa staff about my water bottle, showing them a picture of it and telling them I'm 100% sure I left it there. Once again, they feign ignorance. To be blunt, I'm certain they stole it or threw it out. As we left the day before, we were nothing but kind and respectful, so I'm really confused about why they'd do that.
Disappointed because this place has so much potential to be something great, but unfortunately its rundown and owned by scammers.