Ursula M.
Yelp
Interesting location, near the university. Not a traditional hotel front, just blends into the row houses, so make sure you keep a look out. Parking in the back is awesome, I would not want to park on these streets.
The streets are full of university kids, with lots of cheap/meh food options around, and some a bit nicer. A bit loud at night due to street noise from drunk kids walking home. Close enough to city center to just walk there for food/bars/etc though, which is a nice perk with the free parking. Nice decor, nice sized rooms.
Staff was absolutely the friendliest bunch of people I've ever encountered. From the front desk to kitchen to housekeeping, everyone was delightful. Very refreshing. They are why this isn't a 3 star review.
Breakfast was included with my rate and it was quite good. More options than I'd seen anywhere else, and made to order. I paid 15 pounds for a buffet at a previous stop, so this was very well appreciated. Eggs were cooked perfectly every time, lots of pastries to choose from, coffee that isn't instant!!
The bad... "King" bed was 2 twin beds pushed together. NOT what you expect for a 4 star hotel. Very uncomfortable night's sleep, especially in the cold. Maybe it's because I'm from LA, but it was COLD. I had to call reception to get the heat turned on a couple of times a day because late September is still considered "summer" and they had it turned off...
Shower was a bit wonky... it worked, but didn't seem to drain fast enough and the shower head couldn't be pushed up far enough, so I was basically standing on top of the drain.
A few rips/stains on the carpet and bed, but nothing too bad. I just can't get over the bed. I've never seen anything so ridiculous.