Target

Where do I start? This particular location has gone downhill and at this point, I am convinced that I should take my business elsewhere. This week I placed an order for pickup. The pickup process was straightforward with no issues, however, when I got to the main floor, I briefly placed my 6 Target bags down to quickly make sure that I received all of the items that I purchased. Most of my purchases are for “order pickup”, so this is a regular habit for me. The associate on the floor (I found out that they were “Security”) approached me and asked, "What I am doing?" and before I could respond, stated that “No one was allowed to “hang out” in this area”.  Confused, I replied that I just picked up my order and wanted to briefly review it before exiting the store. The associate completely disregarded my explanation and stated AGAIN, that “No one is allowed to hang out in this area”. This employee was nasty!! I understand that there may be an issue with people loitering in their store, however, it was clear, well at LEAST TO ME, that I was a paying customer, not someone whose intention was to “hang out” in the store. What makes this matter worse, was when I spoke to the Manager, they made all kinds of excuses for the employee. After this discussion, it was very clear that the customers are expected to “hurry up and buy” and exit their store. We are not allowed to review our orders, or during bad weather, wait for our Ubers; no, we must leave IMMEDIATELY!! Target, this is no way to treat your customers! This is unacceptable! Just in March, I spent over $700 at this location. I am a regular, not someone who is “hanging out” in their store (ex: homeless, students, door dash workers, etc). It is clear that Target hired a bunch of simpletons, who are unable to distinguish between a paying customer and someone who has no intention of patronizing their store. Please avoid this location if you can! The decline in sales will hopefully teach them to treat their customers better!

The absolute worst customer service experience I have ever had. Their phone cases are locked behind a case and need al key to open. I rang the assistance button and stood there for 15 minutes with no assistance. When an employee finally came to help me she said she didn't have the key. and walked away. Another 5 minutes go by. and she doesn't return. I finally track down another employee who also doesn't have a key. I have to wait another 5 minutes. When he finally comes back he then says I can't even have the merchandise, he has to bring it to the register. When I get to the register it wasn't there and I had to continue to wait.

The amount of STUPIDITY I just had to deal with is ridiculous. I’m sure a MULE could do a better job than some of these people here. I get to order pick up, just to be told right then and there that not only were items that I purchased were no longer “in stock”, but that they were cancelled without MY PERMISSION. Now any other time, I’m able to change the location of where I would like my item to be sent, but no, y’all just cancel people’s orders without their permission. Disgusting!!! Common sense would say to ask the customer if they would like a refund or if they would like their order to be sent elsewhere. Then they had the actual audacity to give me a an open pack of paper towels… Now why oh why would you even think that that’s okay?? Again, NO COMMON SENSE. Target better be glad there’s no Walmart in NYC because Target is NOT IT anymore.

Largest popular market in manhattan. Skippy (big) is my fav. Lowest price for central nyc. Near the central park. Also serving free wifi inside.

So many things locked behind glass. No tissue paper for a runny nose. Shop with inconvenience

I called for assistance over the phone regarding a pickup order, and the woman I spoke was so rude and unhelpful. I shop at target a lot and I wasn’t expecting to be greeted/ spoke to in the manner I was. The employees should learn how to speak to customers I’ve never had this experience at any other target location and I’m very disappointed.

Target sold me moldy watermelon, which I accidentially ate, and I'm already ill. I am very sick and can barely walk (severe anemia). Today, in an effort to try and get stronger/healthier, I walk 4 blocks to target and get some drink and fruit. It's hard for me to think clearly, so I dont examine the watermelon carefully before purchasing it. I just grab it and go. I walk a few blocks back to my house, sit, and start eating the watermelon. After a few bites I realize it tastes.. spicy? I look at it, and I've swallowed 4 day expired moldy watermelon. I'm too weak to walk back to the store. I've spent all the strength I had. And what are they gonna do anyway? Refund me 6$? For the pain that it would cause me to walk back there without collapsing? I swear, nowhere in new york has fresh food anymore. Every other restaurant and grocery store is serving so much expired food. I better not get sick from eating this mold.

Everything is out of stock. Everything is locked up behind glass. And no one responds to the help button to help you unlock the items. I spent at least twenty minutes waiting every time I needed something unlocked. They’ve managed to take out the joy of going to target.