TASİGO Eskişehir

We have been coming to TASIGO hôtel Eskişehir for the last 4 years and every time it is the same level of quality of service and care for details. The building itself is a sight to behold, with its unique design, big atrium and the many art pieces in every corner. The indoor spa and kids club are very accommodating for younger guests (my kids enjoyed both very much) and the spa was especially enjoyable in the colder weather. The food (wether in People restaurant or the breakfast open buffet) is always perfection and the prices are very reasonable considering the quality of food and service and the refined atmosphere. Finally, the staff members were constantly showing kindness and pride in their work, and isn’t this the most important part of a hotel stay? Finally, the hotel is surrounded by lush greenery, and yet it is a mere minutes from the historic district of Kuşunlu Cami, with its artisan shops and traditional cafes and restaurants, as well as the famous OMM modern museum. All in all, that is a place I would definitely recommend to anyone coming to Eskişehir.

We came here on vacation as a group of 13 women and 10 children. All our reservations were confirmed. However, just because our friend asked about early check-out conditions on WhatsApp purely for information purposes — without giving any approval and without receiving any new confirmation email — she was told that she must check out a day early and was pressured to do so. This was clearly their own mistake. Trying to leave someone stranded with two children is absolutely unacceptable.||The attitude of Ms. Müge at reception and especially the man named Onur, who introduced himself as a “manager,” was a complete fiasco. His manner was arrogant, rude, disrespectful, and condescending — his “do whatever you want” attitude was utterly unacceptable. He didn’t even seem aware that he was speaking to a woman. On top of that, offering us a suite room listed online as 26,000 TL per night by saying “it’s normally 30,000 TL, but we can give you a discount if you want to move there” was blatant opportunism and a disgrace.||The room cleanliness was also very poor; cleaning was done almost in the late afternoon, trash wasn’t emptied, and towels weren’t replaced. Before calling himself a manager, this person named Onur should first learn how to treat customers and use proper communication, and then fix the room cleaning and service quality. Having someone like this in such a position is, in itself, a sign of poor quality and a major liability for the hotel. I have never seen such people in managerial roles at any reputable hotel chain.||In a beautiful city like Eskişehir, to see a hotel with such great architecture and potential being operated so poorly is a real disappointment. We have traveled to many places and have never experienced such treatment. A Turkish company should be proud of a hotel like this, yet due to the disrespect we encountered, it has now been added to the list of hotels we will never return to.

We stayed one night It was perfect The breakfast was delicious and very good Stuff was friendly and helpful especially Mr. Cem thank you. SPA is so nice and comfortable and clean The termal water was good Sure I advice for everyone

My husband and I spent four days at Tasigo hotel. It was a very positive and rewarding experience! Our stay was very smooth and pleasant! The hotel is amazing, it is a Green hotel and eco friendly. Cleanliness is obvious in all areas. Breakfast had a wide variety of choices. We enjoyed our spa experience wether the Turkish bath or the use of wet area and the thermal pool. There are specific sections in the spa that are solely for women. |The staff are friendly and are ready to help with a smile! I strongly recommend Tasigo hotel and, hopefully, we will visit it again! |Maha

Amazing hotel in Eskişehir! Breakfast was perfect, rooms very clean (a bit small for 3 people), pool and pool view are beautiful. Staff were friendly, service a little slow. Overall, highly recommended!

I’ve never written a bad review before, but this experience was so terrible I feel obligated to warn others. Unfortunately, this was the worst hotel stay we’ve ever had — and it happened just days before our wedding. - No sleep whatsoever: The air conditioning never worked, the walls were paper thin with constant noise from the next room, and the entire space reeked of cigar smoke. - Ignored complaints: We reported these issues to reception at least three times. Each time, the response was a robotic “we’ll submit a request” — with no follow-up, no sense of urgency, and no solution offered. - Unprofessional management: Beyond the lack of action, the overall attitude from staff and management was dismissive and tactless. There was no empathy, no apology, and no attempt to make things right. What should have been a joyful and restful time before one of the most important days of our lives turned into an exhausting and stressful ordeal. We left more tired than when we arrived. Hotels can have maintenance issues anywhere — what makes or breaks the experience is how management handles it. In this case, the manager showed complete disregard for us and all of our guests. 👉 Eskisehir itself is wonderful, and I do recommend visiting — but choose a different hotel. A terrible hotel manager can ruin what should be a memorable trip.

Amazed by the huge structure, magnificent, and well decorated. What facility is not available, you name it. Lovely staff and excellent views. I would say it is worth every penny you spend to stay in this hotel. Highly recommend.

I’ve never written a bad review before, but this experience was so terrible I feel obligated to warn others. Unfortunately, this was the worst hotel stay we’ve ever had — and it happened just days before our wedding.||- No sleep whatsoever: The air conditioning never worked, the walls were paper thin with constant noise from the next room, and the entire space reeked of cigar smoke.|- Ignored complaints: We reported these issues to reception at least three times. Each time, the response was a robotic “we’ll submit a request” — with no follow-up, no sense of urgency, and no solution offered.|- Unprofessional management: Beyond the lack of action, the overall attitude from staff and management was dismissive and tactless. There was no empathy, no apology, and no attempt to make things right.||What should have been a joyful and restful time before one of the most important days of our lives turned into an exhausting and stressful ordeal. We left more tired than when we arrived.||Hotels can have maintenance issues anywhere — what makes or breaks the experience is how management handles it. In this case, the manager showed complete disregard for us and all of our guests.|| Eskisehir itself is wonderful, and I do recommend visiting — but choose a different hotel. A terrible hotel manager can ruin what should be a memorable trip.