Cherri F.
Yelp
I purchased a bedroom set from Tate Furniture in 2012. Three years later my pillow top," top," of the line mattress has a tear/split on it. I called Tate Furniture and spoke with two people and was told the warranty I paid for "Did not," cover tear/split. The warranty only covers defects. Why do a customer have to pay for defects? That should be the manufacturer's responsibility. I have a pillow top mattress I bought in 2001 when I was stationed in Ft. Hood, TX and to date "No tear/split," and it has been moved around many, many times. A very good learning experience for me. Do not shop Tate Furniture because they "Do not," give good customer service and make sure I do not get charged with a warranty for defect.