Brooke A.
Yelp
I've been coming to Taylor grocery for over two decades now. I've lived, worked, graduated and owned a store in Oxford, been bringing friends and family to this establishment for so long. Used to hang out with Lynn (owner) on the front porch in my earlier years. We had Taylor Grocery cater my daughters graduation party couple of years ago. I have a black and white framed photo by Adam Smith of Taylor Grocery in my home. I say all of this bc I am no stranger to this place. It holds dear to me!
We drove over tonight from Sardis bc my husband was playing music there. I have lived in Savannah, Ga for 16 years so I was so excited to come back! I have never in my life been treated so poorly and degrading from a hostess. Sarah (Lynn's daughter) is the hostess that is the most rude, patronizing person I have ever interacted with. I have worked for years in the restaurant industry, and I can not imagine treating a customer the way she did. I also tend to not post negative reviews bc I know how difficult this industry is. But this is about the personality and attitude of a staff which happens to be the owner. Which brings in so many questions about not giving a care of being polite to customers because why? Taylor grocery will always have business no matter the reviews or complaints or how rude you are.
Tonight, I waited my turn and simply, with a soft voice, kindly asked if I could sit at the table in the back that was empty and faced a brick wall in a corner (we were there when they opened) so I could eat and watch my husband. There was no one waiting. And Sarah lost her mind, came at me verbally aggressive. It will make this review too long to share everything she said to me. After I not once even got to say anything to her during her berating of me, she threw her hands up and said you have to go and talk to "him" (Lynn) like I was some huge problem to her! I don't care if she owns it, she needs to be removed from hospitality. I think she enjoys bullying people. I realize it is a high traffic and turnover place, but never was I planning on sitting and holding that lil table all night long. I was so excited about eating catfish in my old fave spot, and watching my husband for a set.
Quite honestly she might be the meanest boned human being I have ever encountered. My husband proceeded to go in and ask what happened. And she says "well she chose to get upset".
Needless to say, I left in tears/disbelief/abused and went to to my friends place St Leo to eat. I did not deserve that Taylor Grocery. Will not be back with that verbal aggressive women, Sarah. She's horrific. Taylor Grocery is cool and all, but when Sarah is there the black cloud that hangs above her of bad energy and bad vibes just ruins it all.
Ps. They don't pay a dime for their musicians, they only get paid with tips. My husband is from Australia and he did it for the experience. And they get free entertainment, and treat us like that? Lynn was great as usual. But his daughter is absolutely unbelievable.