Cara S.
Google
The bed is comfy and the location is decent.
That’s the only good thing I’ve got to say about this place. We were in Room 15, on the first floor and it stays loud till past 1am as it’s above 3 restaurants with music. The bathroom door doesn't "close" as there's a giant hole where the doorknob would be. It gives you and your partner a great little peek at each other while you're in the toilet. 😂
The wash basin is located separate from
it. The shower has mould in the lining.
Normally, l'd ignore it all but the attitude from some staff regarding our air-conditioning leaking through our entire visit is what irritated me. They told us a technician would come fix it. No technician ever arrived over the 3 days we stayed there. We had to ask for a spare towel every single day, sometimes thrice, just to have them say on the final day, "No clean towels available." I'd let my husband deal with them the whole time, but that was my final straw. No clean towels in your whole hotel? And then when I had to go down, and pull a Karen-level fit, suddenly there was a clean towel available as well as a new room for us to sleep in. Incredibly disappointed that you do not help people when they are nice. We needed to be awful for an actual response?! Just be honest with your customers, instead of lying or not communicating at all!
TLDR; If you booked this hotel, good luck to you.