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I had high hopes of trying Ted Peters for the first time, after living in the area for many years… It was Friday, February 14th, and it was around 6:45pm. I did not realize that they closed at 7:30pm until I arrived, but the staff was friendly and welcoming… They assured me that it was no problem, and happily invited me to come on in and enjoy their food. They went over the menu, which was extremely limited due to a busy Valentine’s Day. I happily ordered the smoked salmon, and it came with two sides automatically… Coleslaw and potato salad. The salmon was tender and delicious, and the potato salad was tasty. The coleslaw was a little warm (maybe room temperature), but I figured that it was just because they had to make more and it had not been chilled yet… After eating, my stomach felt uneasy but I assumed I was just full. Within a few hours, I was vomiting profusely… Could it be that they left the coleslaw out all day? I wouldn’t think it would’ve been the fish or the potato salad… I also indulged in their fish dip… I experienced all of the signs of food poisoning, as I was on the road to recovery once I was able to get everything out of my system and begin to rehydrate. As I enjoy trying new places to dine, I was sadly disappointed with my experience at this otherwise widely-known and well-loved locally iconic restaurant.
Update: I was super excited to try Ted Peters, but I have received a response that contradicts the fact that they take any food poisoning claims seriously. I have not been given any empathy, help, or resolution. Ted Peters was the only food that I ate that evening, and I practice alcohol abstinence. I was quite disappointed to not receive an apology. I also indulged in their fish spread, and that is why I questioned whether it was the coleslaw or not… I am saddened… Mr. Peters himself would have had the care and decency to make sure all was ok, and whoever is running the establishment should be ashamed of their defensive, unapologetic response. I typically only give excellent reviews and not any negative ones, but I got really sick… :-(
I had delivered this sad news with the kindest and most professional demeanor, but I was still met with anger and contention. I even went out of my way to recognize the kind waitress, by giving 5 stars to her and the rest of the staff encountered during my visit. Does management only respond professionally and politely to customers who give 5 star reviews? How can one strive to improve daily as a person or business, without taking the feedback of every ‘valued’ customer seriously?