Tekla Copenhagen

I must say I am super disappointed with he quality of the products I received. I bought online so I'm only speaking for that experience. I succumbed to the gorgeous colors and reputation but after several weeks of using, I find the percale being rough, not soft at all. The dust stays on the fabric, I have to vacuum my sheets with a brush if I want them to be completely clean. I wish I didn't buy a whole set on my first order and started smaller to test the quality.

Worst retail experience I have ever had (and I live in Paris, which is notorious for poor service). I visited the Tekla Fabrics store in Copenhagen to purchase pillowcases. My client advisor (a tall, dark brown haired girl) was shockingly rude and unprofessional. She lacked even the most basic customer service skills, no greeting, no effort to engage or connect, no introduction to the brand or its products, and no attempt to make the visit a positive experience! Her attitude was so off-putting that I left without making a purchase. Two days later, I decided to give the store another chance and returned to buy the items. This time, I was helped by a differnt (and nicer) client advisor. However, the rude client advisor from the previous day was there as well. When my client advisor went to retrieve the pillowcases I wanted, the rude one accompanied her into the stockroom. A few moments later, my client advisor returned to say they were coincidentally suddenly "out of stock" in the colour I was looking for. I reluctantly purchased another colour, but in the end I realised I could not in good conscience support a brand/store with this level of service. I returned the item the next day. If you value good service, I recommend ordering online, or better yet, shopping with another brand entirely.

The staff was really friendly and gave me plenty of time to experience the materials on my own. I still found it a bit awkward to imagine the full look from samples in a drawer

Really like the shop and the brand. Our shop assistant was kind of too friendly - it felt unnatural and forced. But nevertheless we were taken care of real good!

Lovely products and inspiring store interior! 🤩

STOP RIGHT THERE!! DONT BUY!! Deplorable quality bedding. Duvet cover dimensions are all over the place. They do not make them at the quoted size. Must be manufactured by blind workers. Percale bedding has a nasty feels and the seams come undone within just a few washes. If you check the seam edges on the pin stripe bedding you can clearly see how poorly these items are manufactured. Don’t fall for the marketing - spend your money elsewhere.

Beautiful brand and I am a loyal customer. I was excited to visit the shop in copenhagen. Such a beautiful shop and nice items so it’s a shame that the employees are not professional. The moment you step in you feel that the employees have an attitude. I asked for another size and one staff says they just don’t have it. We asked another staff and he says they have it. I would just shop online rather than having to go through this kind of shopping experience. This expensive and high end brand should offer better shopping experience. I felt like I had to leave asap. Still love the brand but would’ve been so much nicer and would’ve bought maybe more things if they were nice and professional.

The SA was very helpful. However, I think their towels usually don’t do so well in high humidity environments.