Lucy Y.
Yelp
This hotel has a level of customer service that all hotels should strive towards. I was here for 2 nights, with a group of 13 total, in 7 separate rooms, that were booked via Orbitz in 4 separate transactions, under 3 different names, by someone other than me - and I didn't have all the confirmation numbers or exact names for all the rooms.
Is your head spinning yet? Mine was, when I was checking in ahead of everyone, while jetlagged, & needing to make sure everyone had the bed situation they wanted when they arrived the next day. But Octavio at the front desk was welcoming, and calm, and cool, and warm!, and patient as he went over all the rooms & names & bed setups with me at least four times until I had all the rooms accounted for & clearly mapped out.
His team was gracious & warm when everyone else arrived the next day at 7am, jetlagged, & eyeing them for a clean room when checkout time is noon & checkin time isn't til 3pm.
Everyone was super communicative, assigning rooms as soon as they were ready.
The rooms are very clean, with a lovely tea/coffee set, small fridge, hairdryer, desk area, comfy firm bed w/lots of pillows, face washcloths!, fluffy towels, and nice liquid soap, shower gel, shampoo & lotion.
The only concern I have is that there is no AC - but the very powerful tower fan in each room made up for that, as the outside temps were in the 50s. The rooms that were on the (louder) street side had double windows to muffle bar noises outside, and earplugs were thoughtfully placed bedside.
The hotel restaurant offers a GREAT breakfast. For 18 euros/person, the extensive buffet had fruit (a rotating selection of whole fruits, grapes, 4 kinds of berries, kiwi, melon, pineapple), granola, meusli, raisins, banana chips, several baked sweet pastries, TO DIE FOR flaky croissants (chocolate, plain & almond), bagels, bread & a toaster, LEGIT fresh baked scones & soda bread, mini Bonne Maman jam jars & butter, Nutella, yogurts both dairy & soy (Killowen Farm in the glass jars!), multiple cold cereals, a selection of sandwich makings, hard boiled eggs, and a hot area with all the components of a full Irish breakfast (sausages, fried & scrambled eggs, beans, hash browns, bacon, baked tomatoes, mushrooms, white & black pudding). Coffees, teas and juices were offered too.
We had some very picky eaters in the group & this breakfast buffet made EVERYONE happy - which is truly amazing. I would choose to have breakfast here even if I stayed elsewhere.
Lunch & dinner is cooked by Hellfire! So the pizzas & focaccias are LEGIT bc they are made in their woodfired oven. I tried the Mushroom & Rocket focaccia & the Honey & Mustard Salad, add salmon, and they were both FANTASTIC.
The location is so convenient to everything around. Bars & restaurants out the door, Tesco Express next door, Hard Rock Cafe a few doors down, The Shelbourne Hotel, Molly Malone, THE Temple Bar & the Book of Kells all less than a mile walking distance away. Tempting bakeries, pharmacies, & a Marks & Spencer nearby.
Oh and hotel guests get access to an athletic club w/a pool & sauna that is very close by.
This is PRIME Temple Bar area to stay in. I can speak for 13 people when I say that we do recommend!