JohnA299
Google
Tendoso has received very high ratings from guests and even had ex-US President Jimmy Carter as a guest (a signed letter from Carter is framed and mounted).||||For the price we paid, the room was very small -- adequate, but small. We had paid less at other ryokans in the luxury class and enjoyed immense rooms. Tendoso has small, but very clean, rooms. The bathroom in Tendoso was good sized and the private bath was spacious -- excellent for two people.||||The food quality was absolutely top grade, but the drinks were expensive. We ended up buying our drinks from a local store and drinking them with our dinner -- no reason to spend 5x or more for a good bottle. The waitress immediately saw our discomfort in sitting on the floor, and quickly arranged a folding table to allow us more comfort while we ate -- now that is service!||||Besides being small for the price, we were unhappy that amenities served at similar establishments were not offered at Tendoso. For example, most of the ryokan in which we have stayed serve a complementary glass of umeshu (plum wine) with dinner. None was offered at Tendoso. Similarly, I enjoy good coffee with my breakfast. Most luxury ryokan will provide me with a pot of hot coffee at breakfast -- not so at Tendoso: I received my pot but was charged JPY2,500 per pot! I suppose that would have been okay, had it been disclosed. Rather, it was a shock at checkout. Finally, many ryokan serve too much rice with dinner, but most ryokan are willing to use the excess rice to make onigiri so that guests have a rice ball for lunch the next day. Tendoso used the excess rice to make us onigiri, but charged us for eating our own leftovers!!||||Word to the wise -- always ask if there is an extra charge for what you request.