Teofel Hostel

Don’t book here. Horrible service, dirty and noisy rooms. We arrived at 10 pm with a reservation, but we were not greeted by the man behind the counter. He just looked at our reservation and ignored us for 10 minutes, when we asked what’s wrong he told us he didn’t receive anything. After some negotiations the man at the door came to help and gave us a room on the 3th floor. No help offered. Everything from the counter, hallway to our rooms were very old dirty and deserted. Our room was noisy and had a horrible smell, the bathroom was leaking, windows dirty, furniture so old and dirty it needs to be thrown out. Next morning the woman behind the counter again didn’t greet us, just barked the number we owed her at us. It was so rude we didn’t even understood at first what was going on. This place is a huge contrast to the hospitality we are used to in the Philippines, don’t come here.

We arrived late at night and check in was so easy - rooms super comfortable and we felt super safe. Clean rooms, towels on hand - highly highly recommend 😋😋

Best location But no elevator The aircon was not that strong, however the room we got was clean

Great Location and Affordable Rates at Teofel Hostel Although I didn’t stay at Teofel Hostel during my recent trip to Cebu City, I had the chance to check it out, and I’m definitely considering booking a room here on my next visit. The hostel's location is one of its strongest points—conveniently situated near key spots in the city, making it easy to explore Cebu without the hassle of long travel times. Whether you're there for business or leisure, the central location is ideal. What also caught my attention is how affordable the rates are, especially for budget-conscious travelers. Despite the reasonable prices, the hostel offers a cozy and clean atmosphere.

Booked for 900 to 1000 php. For the price. It is very comfortable. The ac is cold. The rooms are big. The sheets are clean. But bring extra pillow and blanket. No elevator. Walk-up situation. With parking. Near school. Location is near 7/11 and feels really safe. The guard was nice and accommodating. I tried booking at other place near this. I think it was at cui. The GPlace. This place feels a lot more secure. The street was dark and a lot of "tambay".

Cheap accommodation in the downtown area. It’s next to a school and at that time, they had an activity. You can hear their noise in your room and also at night, when there are bystanders at the 7/11 nearby, you could also hear them. The room was clean. It had all the basic necessities you need such as towels, toothbrushes, toothpaste, soap, shampoo/conditioner and toilet paper. We liked how the toilet and shower was spacious. Hot water was functional and so was the AC but it had black small stuff coming out when we initially turned it on. Good thing it didn’t stain the sheets where it landed. Speaking of sheets, the sheets under the blanket looked like it wasn’t changed because it looked crumpled even before we got into bed (we tried to take a photo for proof but it wasn’t to visible with our camera). Front desk is not available 24/7 (there wasn’t any at 5am when we checked out) so if you check out early, you can just leave your room key with the security person at the entrance. The exterior of the hotel kinda looks rundown but rest assured they have kept the inside up-to-date and running!

The only good things I can say is that the place had an armed security guard outside (thankfully), there is WiFi, and the staff seemed friendly although shy to talk to foreigners. Other then that the area is rough, very noisy, polluted in every imaginable way, and personally felt very unsafe. The view from our room was a barbed wire wall with an adjacent building overlooking our bedroom (so we had to keep the curtains closed all the time). The AC does not work properly and sounds like a noisy generator. The water from the shower goes all over the bathroom (which has no hooks or shelves to place personal belongings), and the little furniture one finds in the bedroom is very dated and below basic. Another thing we found irritating was the fact that the windows in the common area were always open, so the inside was full of smoke coming in from the polluted outside - not ideal if traveling with people who have respiratory issues. Unluckily we were not able to change to another accommodation due to other plans, but at the same time we only had to stay here for 3 nights.

Worst customer service. The receptionist is very rude. Me and my friends encountered her twice. The first time was when we wanted to inquire about the foods and drinks they were offering (since they have a small cafe) and she was so rude, unapproachable, and unwelcoming. Thought she was just having a bad day that day so we tried to understand her. But the second time was when we tried asking about their room rates, she was still the same. I hope the management replace her because she definitely doesn't have the capacity to be a receptionist.