Hotel Termales Santa Rosa de Cabal

This place lacks established tourist infrastructure and services; they don't know how to treat tourists, they're only interested in charging you for everything. The nature is beautiful, but the place itself is nothing like it. Since the pandemic, they've implemented schedules and realized it was profitable to get people out quickly, and that's how it's remained.

It’s a far drive but worth staying at the hotel. The rooms are nice. The pools at the hotel are much better than balneario. The food at the restaurant was really good too. A couple people in my group did the hike. They thought it was ok. Harder than expected for some. The helmets weren’t cleaned. Could improve on the experience of this excursion.

Our arrival at the hotel was met with a warm welcome, and throughout our stay, the entire team was consistently helpful and friendly. Karen, in particular, stood out for her exceptional service. Our room, which overlooked the pools and waterfall, had been recently refurbished and was spotlessly clean.|We enjoyed a very good meal at a reasonable price, and the included breakfast was excellent, featuring fresh, seasonal fruit and a diverse à la carte menu catering to various nationalities. The Colombian breakfast, in particular, was a highlight.|The only minor issue we encountered was being stopped on our way out regarding a minibar charge for an item we hadn’t consumed, which was a slight inconvenience, so it’s worth double-checking your minibar.|Despite this, I would highly recommend the hotel.

I will be back... This place was quiet and relaxing, an oasis in the mountain. The food was amazing and really well priced. Next time I want to do the excursion they offer that takes about 3 hours.

Beautiful place. But today was to crowd impossible to get in… lot of people more than allowed capacity. They keep charging and lettting people in. I was dissapointed paid for northing… parking was horrible took us like an hour to get out…bad administration bad planning.

The food and customer service were the worst. They sold us a day pass with food, and when we went to the restaurant, they told us that the restaurant had problems, and it was a lie. I'll leave a review of the type of dish they served us: a "children's menu." The person selling it a kilometer before you arrive knows nothing about the place they're selling. I dont recommend this place, don't play with the client's money.

It's a detour out of the way but well worth the trip. If you have never had a hot springs experience before, put this on your list. Spa services are very reasonably priced and some services you can only find there.

Spa hotel with 4 thermal pools Guests can have free access to the santa Rosa thermals Road is on constractions so u need to drive 20 minutes on Unpaved road but its fine for any private car