Roger G.
Yelp
So this one is tough. Some very good things, some very disappointing. The good? Very pretty, well-kept grounds, lots of activities for kids, a very attentive and nice staff. Great breakfast (and included in price). Staff was great about recommendations on where to go/eat, and good dinner that they serve for a charge. Park was in a good location in relation to the places in the park. The bad? We were there in late July, and it was extremely hot, but we figured for over $500/night, there would be some sort of air conditioning in the room, but nothing. No window units, the ceiling fan must have been a decorative thing as it didn't blow air on you at all. They brought us 2 fans, but it wasn't much help. We came from TX to get outta the heat, so this was kind of a killer. No mini-fridge. They had very small coolers, and free ice, in the room, but it wasn't near big enough. The staff that were American were great, but they had a lot of young adult foreigners who weren't. Maybe because they were European, or just too young, or new, but they pretty much avoided you, much less speak. It's great that they hire them...they might want to train them too. You may roll your eyes at my comments and think (first world problems!) but you know what? When you're paying first world prices, you have the right to have first world complaints. For that matter, when you roll in late at night with 5 suitcases, at these prices they should've offered to golf cart you over to show you where the cabin is, help with bags, etc. Even some basic campgrounds do that. But none of that either. Tents were very nice, clean, water pressure good. We wouldn't pay $550/night again for it, though.