Soffi Shuhada
Google
I understand that they are trying to implement table service, but to do so effectively, please improve your service. For example, have more staff available, especially on weekends, and ensure sufficient milk is provided in the breakfast section.
I had to wait for the staff to bring the bread, and by the time I got in line, it had run out. Isn’t it tiring for the staff as well, having to go back and forth?
Secondly, I’ve been to other places that offer table service instead of a buffet, and for the price, the food provided at other villas and hotel are much more satisfying. I was expecting some good traditional dishes, and I definitely didn’t pay just for fried mee hoon and the limited selection available for breakfast.
I’m not saying I expect an abundance of food at my table, but I do expect better quality and presentation.
Regarding the room, I booked three villas, and although one of the rooms had a problem, the staff managed to resolve it quickly. But for all three room that we booked, none assist in helping bringing in our luggage. AT ALL. Because why? Short of staff. There is not even a male staff to begin with. I dont blame the staff because the room is fully booked. But Management need to do something, please.
Overall: Would I come here again? Maybe. Was the food worth it if you had to pay for an additional person? No