Olivier Dufeu
Google
Our two-night stay at Hotel Thalazur Arcachon was a major letdown. We specifically requested a quiet room, yet both mornings, we were rudely woken up at 7:30 AM by staff loudly chatting right outside our door. After the first disturbance, we reported it to the front desk, who assured us they would address the issue—but they never did. The next morning, the same thing happened...
This level of disregard for guest comfort is unacceptable, especially for a hotel of this standard. Worse still, the staff’s failure to follow up showed a complete lack of professionalism and care. If you're looking for a peaceful and well-managed stay, look elsewhere.