Angel K.
Yelp
WARNING NOT WELCOMING AT ALL
OWNER RUDE and confrontational
DAVID
I attempted to book a wedding anniversary stay for my husband and I today.
Upon arrival: The front of the building is antiquated and unkept but holds "history" for being one of the "great hotels" in the Littleton area.
There is a Huge lack of parking Because it is situated on main Street, with metered parking, albeit one particular parking space which is directly in front of the building. MARKED: RESERVED FOR GUEST CHECKING IN.
There is zero signage where the entry is, AND there are multiple entrances. Which makes it confusing for somebody who has never visited the area/building.
I proceeded to enter the building at the wrong entrance, to the left, utilizing the parking space that is marked for check-in directly in front of the building.
Upon realizing that I was in the wrong entrance I turned around to leave the building, there was a hallway that is adjacent to the entryway I took that connects to the foyer of the building.
I overheard a male voice resonating through the hallway, describing me parking in front of the building, and complaining about me leaving my (sick) child in the vehicle (He's six and there is no New Hampshire state law saying you cannot leave your child in the vehicle) However he was verbally expressing his disgust, which could be audibly heard by myself as well as other patrons within earshot.
Feeling appalled by his conversation, I just headed towards my car and decided it's best not to book a reservation, ESPECIALLY if this is how they are going to speak about their guests!
I proceeded to keep walking towards my car, while the owner (DAVID) who was OBVIOUSLY individual complaining inside the building because now he was posturing/gesturing outside of the building near my vehicle complaining in the same manner/tone (aggressive).
Screaming "ma'am ma'am" at me repeatedly in a vehement tone of voice, He made it clear and present that he was confrontational as opposed to welcoming, judging by his body posture and scowling face, accompanied by verbal diarrhea, I wanted no part of it, so I ignored him as I approached my vehicle to leave this confrontational situation he was about to embark on.
He proceeded to barrage me, by saying not to ignore him, (Because I did not respond to him at all) That if I did this again he would have me towed, instead of greeting me saying can I help you ma'am.
When he didn't provoke a response out of me, He continued to try to barrage me as I tried to leave. He was hollering at the top of his lungs "shame on you shame on you for leaving your child in the vehicle"
I rolled down my window and said I haven't said anything to you, Do you feel like your behavior is acceptable?
He continued with his tirade, and displaying very verbal and aggressive behavior posturing towards my vehicle. Saying that I should apologize for parking there. Um...ok The sign says specifically reserved for individuals checking in and making reservations.
Be forewarned !! This individual and business owner, is belligerent, confrontational, and completely irrational.
I typically do not leave reviews, especially negative ones, I would rate this place zero stars if it gave me the option, the one star is not even deserving of this type of behavior.
Realistically this owner is frazzled over a one parking space situation, And should look into folding his hand of cards when it comes to being a business owner. He has no place in the hospitality business.
#POORBUISNNESSPRACTICE
#STAYAWAY
#YOUROWNRISK
#betterbuisnessbureau next