THB Lanzarote Beach

The staff are lovely at the hotel and the breakfast had a great choice and the location is very central and 2 minutes to the beach but the hotel is in bad need of a refurbishment, especially the pool view rooms. Our room had a bad smell and the beds sank in the middle, the AC was noisy and didnt actually cool the room, thankfully we could leave the balcony door open. The gym also needs upgrading, it is very small with most of the weights missing, but great location if you want to go for a run. Sadly I wouldn't stay at this hotel again.

On arrival we were told we'd been upgraded to a sea view room! Great we thought until we realised it was a down grade, everyone with a pool view got sun on the balcony and could sit and watch what was going on our balcony was too cold to sit out! The rest of the hotel was fabulous the food was great the drinks were large and we've never met such friendlier staff they really did make the holiday! What we can't understand though is why is there a horrible metal side cabinets? They need replacing immediately!

Came here with my family in November. We enjoyed our stay a lot. We had all inclusive which was so worth it. The food was delicious one of the best buffets I have had. Amazing staff especially Eduardo, Abdul and Chema looked after us at all times and even remembered our drinks orders . The rooms were very nice. There is an access to the hotel straight from the hotel which makes it super easy. Would recommend this to anyone .

This was a last minute trip. We transferred the holiday to us from family members who could not go. We had a superior room with a self catering kitchen. It was spacious and airy. A generous bathroom with walk in shower. Two wardrobes and a sofa/ TV area. Balcony view over the pool. The beds were firm but comfortable. (There were 2 long singles together as a superking.) the kitchen had basics such as crockery, glasses, pots and pans , microwave and hot plate, fridge. The hotel was clean. All the members of staff were very helpful and friendly. Cleaners came everyday to do the room aand change towels. Reception staff excellent at giving help and recommendations. |The room was in a perfect position. 2nd floor, no noise, easy access to both pool and seafront/beach. The hotel has a private gate access to the sea front walkway. We could hear the sea at night, despite facing the pool. |There are activities organised every weekday in the hotel and live music at night. It's not intrusive and we still had a peaceful time. We ate once in the pool buffet restaurant. It was fine for the price and the choice.|All in all we thoroughly enjoyed our stay. We would come back if the same room was available.

Hotel is In a great location, minutes walk to the beach, square, shops etc, staff are really friendly and helpful, let down by the room though. Don't get me wrong, room had everything in it but was looking tired, only 4 sockets in whole room none of which were in or near the kitchen area, there was an under counter fridge and microwave/grill, toaster and a kettle. We were b&b and have to say breakfast was very tasty with loads of choice, fresh and hot, ohh, water pressure or lack of it, depending on what time of morning you go for a shower, try and make tea or do anything that requires water, you might or might not get any, we had an occasion where wife was soaked and hair lathered up and water dried up to a trickle, must be a time when lots of folks are trying to do the same. Last grumble, but again a personal one, when laying by the pool I like to relax, read, listen to my music, unfortunately for me, there was poolside entertainment and music playing that drowned my tranquility, I grumbled under my breath but there were loads others that were happily joining in and having fun, would I go back? Prob not, it's not a slur on the hotel, we had a ball in Lanzarote and were looked after but time to try another island.

Just returned from THB yesterday, I was surprised at how good it was considering some reviews. The food was very good and plenty of it. We were upgraded to a superior room and it was also very good. The location was ideal for the bars etc just across the road. Yes, there was renovation work being carried out but that did not bother us as we went out every day. The most praise I must give though is for the staff. The bar staff, dining room staff, cleaning staff and reception staff were all very pleasant and seemed genuinely happy in their work. They were all very helpful and nothing was too much trouble. We really enjoyed our stay and could not fault it. Would come back again. Loved it.

Our stay at the hotel was excellent! The staff were very professional and made us feel welcome from the moment we arrived. The reception team was always quick, efficient, and ready to help with anything we needed. The food was delicious and of great quality, and the waiters were always smiling, friendly, and attentive. We truly enjoyed our time here and would definitely recommend this hotel to anyone looking for a pleasant and comfortable stay.

For the price, this hotel is lacking in many things. The rooms are very lacking, there is no extraction so unless you open the window which faces the entryway where all the other rooms are, there's no air flow. The mattresses are so worn out that you can see their curve without sitting on them but after laying you'll be pulled inwards and go down. The nights weren't very comfortable. Then the meals which have quite a few options, are almost always based on the same things and the quality is very lacking. The replacement is not done as fast as it should and the food is not kept in containers that maintain the food hot which is just basic hotel behaviour and you can find even in 3 star hotels. Besides, the dining room is not very clean, the floors were always dirty and wet somewhere around the food buffet. The hotel was having construction work the whole time we were there so it was impossible to rest by the pool as they were drilling and hammering the whole day. At least split the day so there are some hours of rest for your guests. Besides, having extremely loud music at the same time as they're working just adds to the cocktail of inability to rest. The only good thing was the staff which was very nice and welcoming and problem solving. But there's only so much they can do if the organization is not there. The location is great. But I don't recommend this hotel.