Niema K.
Yelp
Horrible experience with a male bartender ( older white male with grey facial hair, and a larger build. that was clearly tipsy as we watched him take shoots with customers and his behavior was off putting. I don't know his name as he didn't introduce himself. He actually was ignoring us. I got his attention and asked him to take the order of the gentleman behind me. I had orders previously and received my food. They have the regular menu and a one sheet paper menu with specials that were $12.33. On the paper menu are specials. I was well advised of all the specials by the lady bartender who actually came to me with a smile and courtesy and took my order. She gave me the differences between the paper menu and the same items on the regular menu. After which I ordered the Speakeasy 33 burger. It's a regular burger that comes with lettuce, tomato, onion and cheese and mayo. I had the option to add to additional items for free. I added avocado that's it. No additional item although I thought about getting an egg as the bartender told me that was also an option. It came with 33 chips or fries at no additional cost. I asked to pay for my food immediately. My total was roughly $13.51 and I tipped the bartender $5.00 bring my total to almost $19.00. Now back to the male bartender I told him that we would like to order the same thing I have as I pointed to my plate and asked for the speakeasy 33. The bartender said okay the 33. I said oh no not the 33, the speakeasy 33 ( as I pointed to the top on the paper menu) right here, this one please. He said okay like I said the 33. Because there was a special directly beneath the speakeasy 33 called the 33, I kept reiterating to the bartender that we wanted the item on the top of the menu, the speakeasy. After a little more back and forth and a horrible attitude he took the order and came back with a total of $15 and some change. The guy I was with paid and I said why was ures more than mine when you got the same thing? He repeated the same. We discussed that I would ask why the price difference. As the bartender returned in our area I called him over and said " I believe there was a mistake as he ordered the same meal as me and the price is roughly $2 more than mine. He told me it wasn't more, that he put in the right price, that I didn't know what I was talking about at which point I retrieved my receipt from my purse to show him. He refused to look at it. I stated either there was a mistake with my order or with his but there was clearly a mistake and could he please call over the female bartender that served me? He refused to and said he knows the menu and the bar. Long story short he charged the guy I was with for avocado and said we ordered a build a burger from the regular menu. We both stated that he didn't he said yes we did and he was going back and forth about it, that's the price blah blah and he was rude and disrespectful. Then he told us that he didn't charge him for the stuffed banana pepper. What? I said that's a totally different sandwich. That's the 33. And if we had ordered it you couldn't charge for it because it is a part of the sandwich. He said no its not! Hilarious! When I Read the paper menu it describes each sandwich. The gentleman next me and I as well as the lady bartender were discussing the 33 burger which is actually not a burger it's a steak sandwich that comes with a stuffed pepper between garlic bread. We discussed how he comes in and orders the same thing at least once a week.
I noticed the female bartender say something to him several minutes later at which point he came over and placed money on the bar in front of the guy I was with and said this is the difference that I owe you for the avocado and walked away. The way I worded this review does not represent the audacity and rudeness off the male bartender. The one star review is because I had to leave at least one star. My experience on this night was extremely poor based off of the interactions with this male bartender. I was so annoyed I didn't eat my food. I boxed it up and took it home. I did take two bites at the bar and tasted the chips. The chips weren't seasoned at all the they were okay. The texture was good. Had they been freshly fried and hot they would've tasted better. The burger was kind of dry, more likely because I asked for it to be made well done. Not everyone can make meat well done and juicy. Overall it was a decent burger. I'd order it again. This experience won't stop me from frequenting this establishment, I just won't utilize the services of said male bartender.