The American Colony Hotel Jerusalem

We have just returned from a few days of family vacation in the American Colony. The hotel is exceptional in its quality and spectacular beauty. Service at a very high level, delicious food and a pleasant and relaxed atmosphere. I am happy to give a favorable mention to Noor - the room manager who took care of us in an amazing and exceptional way in every matter that arose. One of the most beautiful and best hotels in Israel, if not the best. It was a perfect vacation. Just waiting for the chance to come again

Another wonderful stay at The American Colony Hotel, we stayed 6 nights in this fabulous place. (Our third visit). |End May perfect time of the year, weather wise. The staff are lovely people, very helpful. The whole setting is little paradise. |Make this your first choice, you won’t be disappointed.

Wonderful hotel with top-notch service. I could not find a gold necklace that was of great sentimental value to me when we were checking out at 4:20am in the morning. I thought it was surely lost. A couple of days later I responded to the management's survey and mentioned this incident (I thought it was somewhere in the room). To my surprise, the team was able to locate it (by the pool), carefully wrapped it, sent it to my address in the U.S., and emailed me with a tracking number. I received the necklace in perfect condition and was so happy! Amazing service! The hotel has gorgeous grounds steeped in history. The pool area is so beautiful and relaxing and totally a life-saver in Jerusalem's summer. 20 minutes' walk to Damascus gate. Food is excellent, and you should take into account that they do not observe the Jewish tradition of not mixing dairy with meats. For us it was a huge plus. You do hear the prayer calls, sometimes in small hours, but it wasn't an issue for us.

The American Colony Hotel is an oasis of calm in Jerusalem. The hotel feels luxe without being too formal. Our room was comfortable and had a lovely balcony overlooking the complex. The hotel gardens are beautiful, and they grow their own herbs and vegetables for the restaurant. The food was delicious, and the breakfast buffet was very extensive. We were at the hotel when the Hamas attack occured, and the hotel took very good care of us, and made us feel safe despite the circumstances. ||We walked from the hotel to the old city, it took about 15 minutes to reach the nearest gate. At night it probably would be best to take a taxi.

The American Colony hotel in Jerusalem is an Excelente Hotel, beautifull and charming with the best and friendly staff. I´ve been there 19 days and i loved. From the lobby to the bar and the dinner room the staff are, all, fantastic. The 'Chef' is on of the best Chefs i ever meet. The history of the Hotel is amazing, go and ask to see the archive and make a Tour by the Hotel. Great!!!

I have stayed in, and worked from, the American Colony for many long periods over the last 3 decades. It has only improved its already high standards of hospitality and professionalism, and it always feels like coming home for me. This trip was no different, and simply confirmed that it remains one of the best hotels in the world. The genuine warmth of the staff and management always amazes me, as does the food. There is no place like it anywhere, and Guy and his team have propelled it to new heights. I hope to see them all again soon.

Skip the spa! Hotel is amazing. It’s more than a stay it’s an experience. The staff is so warm and welcoming. They made our stay extremely amazing. I DO NOT recommend the spa. Got a facial and no steam was used to open pores for extraction. There was no music during the service, the awkward silence was so uncomfortable, it was said the service was supposed to be 70 minutes and it was over in 45. It felt like the person doing my facial was on her phone for parts of the service.

First time in Jerusalem, and I feel very fortunate that I was booked in this extraordinary historic hotel. The staff delivered the highest level of customer service and comfort. The room was perfect and spacious. The breakfast buffet had so many delicious choices enjoyed in an amazing courtyard. The American Colony Hotel Jerusalem has my HIGHEST RECOMMENDATION.