The American Hotel Atlanta Downtown, Tapestry Collection by Hilton

This is a very old hotel with old bones. Hilton did a quicky cosmetic update. The rooms were super small. There were two of us and no walk space at all. The bathroom was tiny, with sliding door that was very difficult to close. Shower door was also off its tracks and very hard to get closed. The coffee maker was broken. Only put out 1/2 a cup of finished coffee, even though a full cup of water was put in. Parking was 55 dollars a night. Between all the various taxes and parking, a $239 a night hotel ended up being $703 for 2 nights of a sub par stay. Upside was a very pleasant front desk clerk.

I stayed here for business. The hotel was overbooked that week but they handled this well. As a result I got upgraded to a suite which was huge and amazing. It would be a great space for a family because there are two rooms, one with a king one with a sofabed. The bathroom was great, bed was comfortable, and the blackout curtains so effective I thought it was the middle of the night when my alarm went off. The room was also quiet which was so appreciated. I also liked that the gym had a separate weight room. Breakfast was nice too. One suggestion - please add decaf coffee!

Me and my friends were here due to a convention in the area and the first thing that stood out to us was how nice and helpful all the staff was. Tenn and Eric in particular who were over at the front desk area were honestly some of the best staff we interacted with from any of our trips. We don't get to travel often but these rooms were quite nice. There's no dedicated parking garage attached to them but they do have valet parking and the valets were always friendly. Very hard working guys. I know my friends enjoyed talking to the bartenders and went every night. They did have two non-alcoholic options as well which was great for me as someone who cannot drink alcohol anymore. Quite a few places we wanted to visit were in walking distance from the hotel which was useful as well. The only thing I would knock a star off was that at least for our floor there seemed to be some boiler issues that during our stay so sometimes we had cold water issues for some of us showering early in the morning but those things can happen. There was also a low buzz that persisted the whole stay after we asked if we could turn on the A/C but honestly that didn't bother us too bad. If we had an issue staff was very quick to respond. If we happen to come down this area again, we definitely would not mind staying here again.

Amazing and super friendly staff! Everything was clean and nice. The Christmas decor was up and it was beautiful. We really enjoyed the quiet! Maleeha was so helpful and made sure we had everything we needed. We really felt valued here and will probably stay again if we are in town!

We arrived on December 16th, 2024, for a one-night stay, and the experience was absolutely wonderful! From the moment we checked in, we were welcomed with such warmth and kindness. We had quite a few questions and needed some assistance before our check-in, and Tenn went above and beyond to help us in the most empathetic and caring way. It truly felt like coming home, and it made us so happy to stay here. I’m incredibly grateful for such an amazing experience, and if I ever return to Atlanta, I will absolutely stay here again. The staff is not only professional but also incredibly kind and thoughtful!||Special thanks to Tenn!||||The rooms are very clean and spacious, it looks amazing and welcoming. The bed is very nice and comfortable definitely recommend!

I’d like to give a five stars first and foremost to the staff. There were absolutely amazing. They made my day. I felt like I was at home my home away from home. I wanna shout out Ricky, who worked with me before going on vacation. He was absolutely phenomenal with his warm presence over the phone and Tenn who worked the front desk , beautiful smile and bubbly personality. They were just super amazing to Eric. They all were just super amazing I would definitely give Tapestry collection five stars, hands-down the balcony, the view the room the pillows they were they were super plush..: I needed this mini vacation and I will be returning back to this hotel. The food oh my gosh, downstairs at the bar I had the baby back ribs, which I haven’t had in ages, but they were amazing. The macaroni and cheese and string beans with the garlic savory taste to it. Oh my gosh, just absolutely delicious. They just made my stay just phenomenal phenomenal phenomenal phenomenal thank you Hilton! They’re just super amazing. Hilton honors is the best by far.

This was my second stay. The first stay I was not greeted or felt important as a guest. I still tried to give it another chance because the room was nice for the price. My second time checking in I had Maleeha and she was so welcoming and accommodating. She was very polite and helpful. She made me want to come back for the 3rd time, Thank you for your good service!

Hotel consistently tried to nickle and dine for breakfast ($24 at time of writing) and water bottles nearing concert venue prices. Room had issues with hot water, I did not get any answer as to why. Room was good but nothing special. Location was great, its nestled into a really nice area for restaurants and nearby venues. Easy to get around. The restaurant and bar attached to the hotel was pretty good.