Carl S.
Google
It is with great disappointment that I must convey my dissatisfaction regarding our recent visits to this establishment. My wife and I, having graced this venue on multiple occasions with the hope of consistency, have resolved never to return.
The ambiance, regrettably, lacks the refinement one would anticipate from an establishment of purported standing. The culinary offerings were underwhelming, a stark contrast to what one expects when patronizing such a place. Moreover, the conduct of the staff was, to put it mildly, unbecoming. A particular waiter—whose name, if memory serves, is Osmian—displayed a demeanor towards fellow patrons that was nothing short of appalling.
It is most disconcerting that the management appears disengaged from these glaring deficiencies. Observing waitstaff indulging in meals within view of the guests, while others awaited service, speaks volumes of the absence of professionalism. One would expect a more cultivated approach to customer service, especially when considerable sums have been expended.
In summation, the experience fell woefully short of the standards we uphold, making it impossible for us to revisit.