Andra Cordovan
Google
Upon arrival, the first thing I had to do was clean the toilet myself, as it was sticky and covered in dust. The bathroom floor was visibly unclean, with strands of hair and sticky residues throughout.
While the bed linens were at least clean, the overall condition of the hotel left much to be desired. The property is clearly old, which in itself would not be a problem if cleanliness were maintained to a reasonable standard — unfortunately, it is not.
The floor in the reception area was dirty, and the same applied to the pool area. During my stay, I did not once see any staff performing cleaning duties. In the morning, while sitting in the pool (advertised as being 30°C), I noticed debris and dirt floating on the surface. The pool stairs were similarly unclean, with visible buildup in the corners.
The fact that the hotel is dated does not justify the lack of hygiene. This establishment does not meet the expectations or standards of a 4-star hotel. Despite numerous reviews mentioning the same concerns — lack of cleanliness, outdated furniture, and stained carpets — no noticeable improvements appear to have been made.
Additional issues included a dirty room door that seemed untouched for months, a mirror covered in spots, and a malfunctioning bathroom drain.
In summary, cleanliness and maintenance are significantly below what should be expected at this rating level. I hope management takes the consistent feedback seriously and implements the necessary changes.
