Rajagopal G
Google
Disappointing Experience at The Ashok
I checked into The Ashok last Sunday expecting a 5-star experience even though it is rated low on MMT, but it was far from that. Despite booking a king bed, I was given a queen. The room was rundown, musty, the bathroom was unclean, and the TV didn’t work. The corridor carpets also had a strong, unpleasant smell.
Though the lobby manager offered an upgraded room, I chose to check out immediately and shared my feedback. The lobby may look grand, but the rooms are poorly maintained and don’t reflect 5-star standards. I hope the management takes guest concerns seriously and improves the overall quality.