The Ashok

The hotel is big and somehow feels empty. And the lobby has these unpleasant smells. It's really disappointing because we went there for dinner but changed our mind immediately. And the washroom in the lobby area is so dirty and smelly. The same smells like in the lobby. Overall it was an ok-ish hotel.

The rooms are okay. Not five star though. The hotel is very large with dozens of stores that are vacant giving it a bit of a dreary look. ||The breakfast is typical of an Indian three or four star hotel. The housekeeping is excellent. ||The pricing is equal to a 5-star, but if you can get a TAJ or Lalit, they’re much better options. ||I had an incident where the front desk mistakenly wanted to charge me a second time and they refused to properly look into their records. Later, after twenty minutes, they finally looked and found my payment and checked me out, but without an apology. |Find a better hotel. There are so many good ones.

I stayed at The Ashok, New Delhi from 15th September 2024 to 16th September 2024. Except for the architectural scale of the property, everything else fell far below expectations for a five-star hotel.|From the moment I checked in, the experience was disappointing. I could not see much difference in the behaviour of the front desk staff from a booking clerk in a government office. Despite booking an MAP plan and having a receipt of the same, the check-in staff insisted it was breakfast only. The lobby manager later confirmed that one other meal was included, but at the time of check out, I could not redeem my meal plan.|Having stayed in many heritage hotels, I expected charm and character, but the rooms at The Ashok felt neglected and outdated, as if upkeep standards hadn’t been touched since the colonial era. The rooms were basic, and there was a stark lack of amenities. Guests are provided with just four 500ml water bottles per day, regardless of the number of occupants, and any extra must be ordered from room service. There was hot water only in the shower, not in the sink, and no iron in the room.|The "complimentary" ironing facility was laughable. It’s a small 6x6 closet with a tired looking ironing board, a very basic iron, and no pegs or hangers for your clothes. Plus, this is self service and shared by the entire floor. Breakfast was a mediocre 6/10, and the staff seemed inattentive throughout the meal.|To top it off, on the morning of my check-out, housekeeping staff broke into a loud argument right outside my room at 11:30 AM, which further expedited my departure.|If I would use one word to describe the hotel it would be – “Sarkari” or “Sarkari guesthouse” probably for babus but not worth booking with your money for. Not that they care abour reviews either because if they did, the services would not be this degree of pathetic!

While the hotel retains its old-world charm, some aspects could benefit from updating. The rooms are spacious and comfortable, though the decor might seem a bit dated to some. The service is generally attentive and courteous. The Ashok boasts a variety of dining options, from casual to fine dining, with diverse cuisines to satisfy different palates. The breakfast buffet is particularly impressive. The hotel also features extensive banquet and conference facilities, making it a popular choice for large events. One of the highlights is the outdoor swimming pool, a welcome oasis during Delhi's hot summers. However, some guests might find the fitness center and spa facilities to be a bit limited. Overall, The Ashok Hotel offers a comfortable and convenient stay with a touch of historical significance. While it may not be the most modern hotel in Delhi, its legacy and prime location make it a worthwhile choice.

The worst service in a star hotel. No coordination between room service and reception. There was leakage in coffee maker. No response to complaint. Requested to give towel at 10.30pm Not received till morning. Informed to give break fast in parcel as our flight was early in the morning. Not ready when we leaving from hotel in the morning. Overall a worst experience.

Really located in the heart of Delhi. Rooms are good and safe. But the helpfulness of the staff gives them a little unpleasant rating . Women choose five star hotels so that they are safe and at the time of unexpected situations or dire time.. they don't go beyond their rules ... Sad 😭

Great location and vast gardens. Marred by extremely poor service, broken faucets, fittings, lights. Basically, in serious need for renovation. Food is largely horrible by hotel standards. Room is Dirty almost every day.

Amazing, amazing hotel, one of the best buffets at the Oudh restaurant. Abundant food at the breakfast that we had booked with our rooms. Rooms were really spacious, amazing af views of greenery and birds from our 7th floor room. Everyone is really friendly, very helpful and really good at their job. One caveat was that they turn down the water pressure at certain times for certain rooms. I can get by this as this is done for sustainability but it is a bit of a nuisance to give them a call for warm water. Overall very very satisfied and well worth the money.