Cyrus P.
Yelp
I have traveled all over the Philippines and stayed in many various hotels. Of all hotels that I had stayed, the B hotel in Quezon City is far superior in value, comfort, and most important, customer service. You can't get that from any of the luxury hotel in Manila, which will remain nameless. I have stayed here for 10 days and not once been disappointed. The room can best be described as minimalistic, trendy, and very millennial. Besides being a very clean room, I was hard press to find any dust or cobwebs or insects in the room. The bed, mattress, comforter, & pillow were very comfortable. In fact, I was able to get 8 hrs of sleep. I can say that in confidence because I don't sleep well (insomnia). The Free WiFi in the room and throughout the hotel was strong. There was a small refrigerator and coffee pot. The toiletries, coffee, tea bags and other condiments were replenished daily. They also provide free slippers and bath robes for your personal use.
The restaurant near the lobby was second to none. There is also a bakery/cafe next to the restaurant if you want something to snack. The food and pastries were delicious and the price reasonable. On the weekends, the B Hotel had entertainment on the lobby floor next to the restaurant which made dinner very enjoyable. The food menu can compete with any American hotel because it's that good. Of course, the Filipino dishes weren't exactly like mom's cooking but it's a close second. The breakfast buffet was amazing. They had a omelette station which was a nice touch. I would find it difficult for a finicky eater not to eat at the buffet breakfast. They had a very nice selection.
Most important to me is the customer service. Typically, there is usually a hangup or problem during check-in (room not ready, loss reservation etc) but I was amazing the ease in the check in process. The warm smiling face of the staff should set the gold standard that all hotels should follow. The waiters, waitress, and floor managers were very nice and respectful to the guest. There was a floor manager for the restaurant and the bakery named "Rey" who was truly genuine and friendly to the guest , especially towards me. I would say his interaction was a breath of fresh air. He even showed me pictures of his adorable 1yr old son. That was something I haven't come across in other hotels. There was a waiter named "Lucien" who always said hello and also ask if I needed anything. I don't want to narrow down to only two people because the entire staff at the B Hotel in Quezon City share the same common vision in making their guest feel like they are at home.
Thus, unlike other hotels I stayed, Hotel B of Quezon City is an extension of home. I will definitely stay here again in my next visit to Quezon City. I recommend this hotel without reservation.