The Banyan Restaurant

Taste-wise, the food is fine, but the service is a major issue(lol it's a five star on paper ). Expect long waits (10-15 minutes) for buffet items to be refilled and for table orders, as the staff's attention seems to heavily favor non-Indian, white-skinned guests. Non-vegetarians have slightly better options than vegetarians. Staff should prioritize customer service over processing payments. Tip: Sit outside, as the inside dining area is uncomfortably warm. Only one baby chair for entire restaurant!

The two days we stayed at this beautiful property, we got to sample their daily spread of fabulous buffet breakfast at The Banyan, that has both indoor & outdoor seating while the spread’s all inside. The food was no doubt fabulous but it was the service that amplified the whole experience. Day 1 we had the vegetarian selections from Southern & Northern India, be it the unique idlis, the poori subzi, the fresh hot ghee roasts from the live counter, everything was just perfect. With all those chutneys the dosa and idli was wonderful. Especially the Kara chutney that was spicy and tangy, just the right bit. The coconut chutney could have been a little more fresher, but overall thumbs up for Day 1 breakfast. Day 2 we had an early start so headed to check the selections which were similar but different variants were available to ensure that we get to try several options during our stay. The continental selections of grilled chicken wasn’t great, and the sausages were good, but we were delighted when one of the staff making and pouring coffee on the spot at the table offered my daughter, and gave few options like boost or bournvita. When my daughter politely refused, any, she said if she can get a hot chocolate, which was happily agreed by my daughter and we were happy that she got something that we least expected here. This summed our overall experience at The Banyan, a delightful one, hoping to visit soon. Do check them out for their fabulous spread irrespective of whether you stay at the property or not. #apjprecommends

Good multi cuisine restaurant with the Heritage hotels at Madurai. The buffet spread are very good covering wide varieties of items for both dinner and lunch. They have both indoor and outdoor dining area with recreation activities during weekend dinners. They have very good variety of vegetarian spread in the buffet spread. Ambiance is very good. Service by the staff is extraordinary especially Mr Jothiswaran. Mr Pakiyaraj made arrangements for the birthday celebrations and table reservations as per our request.

We had lunch and dinner in this restaurant and even though they also had buffet options we preferred to order a la carte. The buffet was their main focus and a la carte orders took 30-40min but it was okay to wait in this lovely place with birds signing on the surrounding trees. However, I ordered Mutter paneer for lunch and Subzi Diwani Handi for dinner and both were quite bland and more interestingly they tasted very much the same. Naans are okay but not the best I have had on my trip. Western food is good. Service is very professional.

We came just to the restaurant. We were made very welcome by Monica and Rakesh. The food was very good , excellent quality. We had some left over and asked for doggy bag, it was no problem . I sincerely recommend this restaurant for good food and excellent friendly reception and service.

Went for dinner buffet with my family ..the have a good spread for veg and non veg dishes with dessert and tea coffee ..very good option for ppl who will love the heritage ambiance and lots of tourist ppl visit here .

Just fabulous.. it's a beautiful resort with delicious food... we had bfast buffet worth every penny .. kids also enjoyed very well..

Absolutely worth the experience. Mr. Rakesh — 'The Service Person' was so down to earth, had great communication skills, a lot of patience to handle everything under pressure. Mr. Jeyandra — 'The Chef' was brilliant. The food: Starters, Main Course Desserts... Everything was exceptional good. Mutton Dum Biriyani is a must-have!!! Thank you for this wholesome experience.