Christopher M.
Yelp
Without a doubt the worst night I've ever had in a hotel, and it breaks my heart to say so, because the staff is lovely and it was a tidy, comfortable room at a reasonable price in a great location. However, this is a working Convent, so their Bells ring every fifteen minutes, though the woman who checked me in assured me they would stop at night. However, on MY night there was a new guy at the front desk who didn't know to shut them off, so I didn't sleep at all.
Ironically, it's called a Living Heritage Center, and I left wondering what Catholic Heritage they're talking about- The Inquisition? The Auto-da-Fe? Sleep deprivation is a form of torture, so the following day was well below average, psych wise... Sure, they're nice people- everyone I met in York was nice, but the true measure of Goodwill is how a business handles unexpected catastrophe, and they handled it about as well as United Airlines handles their overbooked flights: "Sorry- bit of a bother with the old Campanile last night". I think I deserved a bit more compensation than that, but I was too exhausted to put up a fight- hopefully, your mileage may vary, as they say...
But, you've been warned.