The Bar, Fitzwilliam Hotel

So we stopped by for the pre theatre 2 courses. £25 a head plus 2 additional sides and 2 cocktails £100 including a generous tip. I chose from the vegan menu and I was disappointed that my chosen main vegetable curry was not available. Despite this I was happy with the drinks and meal, the service was excellent.

Went here for family Christmas dinner. Staff amazing and very helpful but very busy. Food delicious but not everyone liked the stuffed Turkey done in breadcrumbs. Prefer the more traditional Turkey. Wee ham pie was delicious but again more traditionalist preferred a slice of ham. Portions adequate. A bit small on starter but pudding fine. Was very busy on day we arrived.

Walked in as part of a small wedding party for pre-dinner drinks, staff put some tables together for us and were very attentive. They gave us some snack platters too! A really nice atmosphere and overall a great experience!

High wasn't very nice,the selection of cakes was all put together and mushy was sitting in heat and tastless. The scones were hard, not very nice. The mocktails are very sweet and tastless. Very slow service. We got the wrong order, The staff needs more training in customer service and communication. No air conditioning is very stuffy. The staff could do better for the money we pay.

V Tasty Food, friendly Staff- but could do with more.

Stayed here for new year it was very friendly and good food. Staff were great will go back again thanks. Tom Waters

Lovely young barman from Donegal was really friendly and helpful - expensive drinks in what could be a a better area. The booths are a bit tight and would not allow a portly person access unfortunately. We did enjoy it however as we were not in that category. LOL - enjoy this lovely hotel.

Fantastic Bar, peaceful and the staff were very polite. Prices were very reasonable too considering the atmosphere. I would definitely go again if looking for a relaxing drink with my wife.

The bell guys were super friendly! They left an AMAZINGLY delicious platter with brownies and macaroons in our room for our wedding anniversary, which was greatly appreciated. The room was very nicely decorated and spacious. The only negatives were there was no extra TP so we had to call and ask and walls are thin so you could hear everything in the next room (have adjoining doors). The room had a fridge with free water and drinks/alcohol (for a charge), had heat & AC, turndown service with chocolates, washcloths, lots of lighting, and the bed was very comfortable, Brian in the bar was very nice! The entire hotel is 5 star & nice!! I loved the wooden room keys and the turndown mini chocolates! The Scotch egg & brownie we had at dinner was amazing.

I'm going to keep this review short and to the point. Is the Hotel Beautiful?, Yes. Are the rooms spacious and clean?, Yes. Are there staff members that stood out always going over and above?, Yes, specifically Brian who helped bandage up a broken toe my last night there. Now here is the awful side of this Hotel. Cian, the Hotels General Manager has absolutely no people skills. My two interactions with him were blunt and rude. Rude enough to make me certainly never go back. I have 70 hotel night booked between January and March. Certainly won't be staying here.

Great hotel! Old school which I liked. Extremely courteous and pleasant staff both at the desk and at the concierge. Room is very large was here for work able to do my work at the desk and have plenty of room to not be tripping over my belongings. Will for sure be staying here on my future trips back to Belfast .

For my 350th Yelp, I have decided to review this lovely hotel. The Fitzwilliam... It is decorated in classic, modern elegance. A well run, beautiful property. We had a king room with a good view of Great Victoria street. We felt like we had the best seat in the house. Coming into this room, there is low background music playing on the stereo. You can cozy up and settle in quickly. I was impressed with the little touches. Having said that, this property is a perfect example of form over function. There are unsightly wires hanging out underneath the desk, and phone charging ports on one side of the bed [only]. The refrigerator is locked and you cannot even get into it without calling the front desk, so forget about keeping your drinks cold. We have to discuss these beds. The mattresses are a bit firm for my taste. Also the beds have very sharp, dangerous edges. My husband hurt his toe very badly. It was, bloody, then swollen black and blue. He had to limp around Belfast. They have a nice turn down service, with handmade chocolates. They have a full bathroom with a soaking tub, complete with showers, candles and a lovely suite of toiletries for the guests. I love the way all of the surfaces are mirrored. A word now about the staff. While they aren't rude, they certainly are not nice. Very cold and perfunctory. Only the ones who would get tips would show even a modicum of personality or warmth. The staff provided misinformation on two separate occasions, and no one apologized for it when we brought it to their attention. If they were to get better staff this could be a five star property! While it had its advantages and disadvantages , I probably would not stay there again.

My husband and I spent two nights at this hotel as part of a tour. Our room was spacious. Each side of the bed had an independently operated reading light and a nice-sized bedside nightstand. The room had an upholstered desk chair and a long sofa. The decor was modern. The air conditioning definitely worked and chilled down our room quickly. We were particularly impressed with the excellent dinner we had in the hotel dining room. Other members of our group also praised the dinners they had at the hotel. The service was top notch. Staff made reservations for members of our group wanting to eat or drink in Belfast restaurants or bars. (For our second dinner in town the hotel got us a reservation at the Crown bar/restaurant across the street.) The hotel got our laundry done in a timely manner. The hotel repairman quickly fixed the room safe that a previous occupant had left in a locked position. If we return to Belfast, we would be happy to stay at this hot

Very comfortable and clean hotel, good size rooms and bath. The staffs here are the best, very polite and most importantly, attention to detail, from the daily cleaning services, to how the included breakfast are served. They even prepared us a box breakfast on our last day to catch an early flight out. The location is very convenient, many good restaurants near by, bus service to Dublin just outside. Highly recommended.

Had a wonderful stay here. Everything about the hotel was very nice - they do not miss a single detail. I must highlight Phillip, the concierge. He was incredibly friendly, knowledgeable, and helpful. We mentioned we would be driving up to the Causeway and he recommended the scenic route. We are so glad we took it! The Ireland coast was stunning with a number of great stops along the way. Phillip walked us through a map of the sights and made several awesome recommendations. We would definitely stay here again!

Very good food and nice waiters, just understaffed. We enjoyed the cider here, I had a panini and calamari, salmon and chicken kabobs and they were fantastic.

The Fitzwilliam is pretty nice. There aren't a ton of hotel choices in Belfast (compared with other European cities at least) and this isn't a bad choice. The location is great and very close to everything in central Belfast. The room was spacious and the bathroom was huge. Staff was all friendly and accommodating. Phillip the concierge was especially helpful during our stay. They have turndown service at night. Now, it's not a flawless experience, especially for a hotel trying to compete in the luxury category. Aside from the lobby, the hotel feels dark and cold to me. The hallways are dark. Our guest room was dark. We had a corner room that only has a single window in the corner, but the view is obstructed by a huge heavy chair, that the room would be so much better without. Our TV also didn't work right. Either the signal was so weak that it just showed a "weak signal" error or the channel was pixelated and unwatchable. We only stayed for 2 nights and didn't watch much TV, otherwise I would have asked for someone to come fix it. But still, a working TV is pretty basic stuff. Overall, nice hotel with some room for improvement.

I'd say it's maybe got more of a three-star-hotel-with-some-makeup-on than a four star but it's still a lovely hotel. The staff made it for me - super accommodating and friendly. Makes a big difference when the receptionist remembers your name and room when you come down after checking in. Impressive too. The room was a good size and the bed was comfy. I found the black bathroom a bit overpowering, and I was on the floor with all the accessible bathrooms so it was all decked out in disabled gear which I guess I'd prefer not to have if possible. It's good value and a great location though, so I could still see myself staying here again.

I had some last minute special requests and they were right there for me. The clerk named Ashleigh even stayed after her shift to make sure it was carried out. Thanks Fitz Outstanding food and absolute incredible services offered.

Executive suite is nice and roomy. Nice accommodations and the staff is extremely friendly and helpful. Great bar to prime before going out to the pubs and restaurants surrounding the property!

What a wonderful hotel, and most accommodating, friendly, helpful and service-oriented staff!! Excellent location, walking to the nearby downtown and restaurants. Excellent breakfast buffet, and hot breakfast to order. Concierge services are very attuned to your interests. Rooms are very well appointed. Excellent servicing. Valet parking is only a couple of € more than the self-park across the street. Stayed July 2013

We stayed here 3 nights and what a delight it was! Easy walk to everything, incredible hospitality, attention to detail, I didn't want to leave! Was my favorite stay on our whole trip.

To start we stayed two nights. The first two of a trip two years in the making. Supposed to be a treat. I usually fall asleep with the TV on in hotels. The tv didn't work. I called no one helped fix it. The second night someone came to try and said it was too windy. 5 star?? Really??? Then, this is big.. Our car was damaged while parked there but only found when drove away. Mangers rude & deputy manager notes Cian,GM said in a meeting "we will not take liability" Someone zip tied our hubcap on!! The excuse I got from multiple people is they don't keep them on site?? So what we came from the states and packed zip ties? Really???? We called them 30 min after check out when found damage took 4 days for them to respond(AFTER I contacted them for more information)They found no evidence. Evidence is this was the only time the car was out of our sight was with their staff. Would NEVER recommend.

Very nice hotel on the outside and a very very friendly and helpful lady at the desk named Joey. This review has nothing to do with the staff. We have one night in Belfast so decided to stay in a nice place. We checked the reviews and saw this was right in the centre city and just off the motorway. The room was in good condition for the most part but there was bird dropping all over the window and the view out the window was obscured by this. Main problem is when we called down for a some food after hours. I rang the kitchen and was told hold on. Waited a minute and was transferred to someone else who told me I had to now call the front desk. I call the front desk and requested one of the six, which is a very small selection, and was told they would need to check if they had it. I waited ten minutes to be told they don't have soup. 15% of the menu is now not available. It's now 11 and with a selection of ham and cheese sandwiches and two pizzas it seems I'll have to venture out to find some food. Very disappointing for a supposed to notch hotel. I called at 22:45, not 3:00 so I would expect the kitchen to actually still have a decent selection of food.

I could see this being a romantic getaway combined with a performance at the Opera House. It has lovely public spaces, serves afternoon tea, and a concierge if you need help with reservations. The rooms have lovely spacious bathrooms (except for a place to keep your stuff), heavy drapery, an impressive selection of freebies, and a heavy duty bathrobe. There's a lot to like about this place, but then a lot was inconvenient in the room. Start with the black decor and black carpeting and black baseboards and no lights until you fumble and discover the lights require putting your room key into a slot. I had a very difficult time getting it light enough to read documents and work at the desk. There was a trolley in the room holding the kettle and french press on the lower shelf, but the top shelf had an oddly old-fashioned radio that I used to see in hotel rooms, but no more. I moved the kettle and coffee things to the more convenient top shelf and noticed that there were no outlets within reach for the kettle. For business travelers, the wifi was topnotch but ... finding outlets was a challenge. I finally went down to the front desk for an extension cord because the only outlet I could actually find was about 7 feet from the desk. They told me they were behind the desk and sent someone up to the room to move out the impressively heavy desk to expose the outlets. Apparently they weren't behind the desk, they were behind the television situated catty-cornered on the desk. Remember how dark the room is? The outlets are invisible until you turn on the desk lamp which had a burnt out lightbulb that they fixed. Each morning they moved the television back to catty-corner to hide the outlets and prevent their use. The desk space was taken up by a huge flat box containing special wells to hold ear plugs, mints, sticky notes, note paper and something else that was empty. Perhaps it was the remote control from a prior television model. In order to work, I moved this box off the desk. Just like the television position and the bathroom layout, they moved my things each morning to put the box back into its position. I had to leave a note to not touch my things. Be warned that when you leave the room all the outlets will deactivate because of the wall switch requiring your door key to operate the lights. Yes, sadly the tablet I was charging did not like the sudden termination of power when I left the room. The room was strangely cramped despite the price. There was no room to do any sort of exercise. I had to jam the ironing board into a corner to hold my second suitcase. There were 2 drawers in the cabinet, but down too low to the floor to comfortably use. The fitness center is small but adequate for travelers. 3 machines IIRC, a set of weights and a couple of balls needing a bit of inflation. The bathroom had no place to put my cosmetic bag and accouterments. I moved away all the top notch freebies but each morning they moved my stuff to put their stuff back in place. The tub was pristine clean mainly because they also have a separate shower in the room. You can't watch TV from the beds or couch. The TV is off to the side. Excellent selection of stations. I got chocolate for 2 of the 3 evenings. Not sure why not the third. When I checked in, I asked if they had a city map. The concierge came over with a Belfast booklet and began to ask what I wanted to see. I said a map of Belfast so I could orient myself. I noticed that his desk had a pad of maps on it, so I pointed and asked for one. No, all he would give me was the booklet with a small map in the center. Had to swipe on from the pad when he wasn't looking. This place is also quite close to the Europa Bus Centre where many of the excellent tours start. And you can get a speedy coach to Dublin town center.

Great hotel and in very central location. We came in from the train station and it was only a few minutes Uber ride. The lobby stylish and contemporary with a fireplace and many cozy places to sit. Friendly staff. Big room with the most comfy bed of our 2 week trip. Nice bathroom with a separate tub and shower. We would definitely return!

We loved the look, ambiance and location of hotel. We did not love our room which looked out onto a tiny dark courtyard with other hotel rooms glaring into ours. We could have changed our room but it was only for one night so did not bother. The staff at the hotel is excellent. The concierge service hooked us up with private tour guide and dinner recommendations. One of the best hotels we used during our trip.

It is RARE that I rave about a hotel. It is also rare that my wife and I stay in a "5 star" hotel because, usually, we do not find value in paying for some of the amenities that make a 5 star rating; a large lobby, for example. We usually choose a hotel that is: - clean - has a king size bed for us - is located either in or near an "old town" area OR is very close to public transportation that can take us there. We value in a hotel: - cleanliness - quiet - comfort - a good HVAC system - staff who either are genuinely concerned about our satisfaction and are dedicated to customer service, or who - at least - can fake this! We also appreciate: - American TV programming in other countries - GREAT included breakfasts I want to RAVE about this hotel! It was immaculately clean. It was peacefully quiet even though our room looked out over a street. The room was superbly comfortable. The HVAC system worked exceptionally well (we left a "key" in the switch). BUT, best of all, the staff were ALL wonderful. ALL were genuinely concerned that we were satisfied or even better. I want to single out three individuals for special praise: Anna, whose lattes brought smiles to my wife; Marta, the awesome dining room manager; and Gerard, the concierge who was tireless in his friendly assistance. Our room had a CD player stereo. While it was no great shakes, it did allow me to play CDs that I purchased in thrift stores. The Fitzwilliam's television service provided both closed captioning for me and an on screen guide to make watching easier. They offered a few American TV networks. Breakfast was nothing short of awesome! The Fitzwilliam is very conveniently located. We were in Belfast for a meeting for my wife. The convention center was a short 15 minute downhill walk (and very near the St. George's Market). The hotel was also a short walk from the major shopping area in Belfast. ANY COMPLAINTS? The bed was mushy and the pillows were leaden. We requested "foam" pillows and were immediately given something else, but not much better. My big complaints concerned the absolutely GORGEOUS but poorly designed shower facility. Notably, although there is a grab bar, it is located far from the shower and is useless as a grab bar. Similarly, the soap/shampoo holder is far from the shower requiring a lot of movement. I do not feel this set up to be safe for us older travelers! I also had a minor complaint ... in order to save electricity and money, lighting in the hallways is at a MINIMUM. Walking to your hotel room is like a stroll through a cave. This is somewhat problematic if you have auto darkening lenses on your eyeglasses. If you come in from the rare, SUNNY, day in Northern Ireland and go right to your room, it is difficult to see in the dark! Overall, I HIGHLY recommend this hotel if you will be visiting Belfast.

This is probably one of the most central hotel's you could stay at in Belfast as it is situated right next door to the Grand Opera House. It has a wide range of rooms available for guests ranging from executive rooms right through to a Penthouse. Being a student, my knowledge of Penthouses is limited, to say the least, but this Penthouse boasts computer controlled lighting, your own bar, 2 bedrooms and even your own cinema. Furthermore you even get a private butler to be at your beck and call... a bit like my mother then! However to my girlfriend's disappointment we did not stay in the Penthouse but rather the Executive Room where price was about £105 a night. To top of the whole experience the restaurant is served by a Michelin Star Chef and although a bit pricey, the meal was fabulous. This Hotel is excellent and well worth a visit to mark a special occasion.

What a great place to stay in Belfast. I was very happy with the room I had and the very personalized service the staff provided. Each night the bed was turned down and some chocolates placed on my pillow. Also, upon checking in there was a dessert in the room as well as classical music playing. I was impressed.

Wonderful hotel, the interior is modern and funky. The fire in the lobby is a great focal point. The hotel room was easily one of the best that I've ever been in, a walk in shower and a bath on the other side of the room - wonderful! There was a couch in the bedroom too to relax on, unlike some hotels, you wanted to stay in the hotel and enjoy it. Staff were wonderful and it's valet parking. The corridor to the room is very like The Shining though so don't freak out.

Enjoyed every minute in this hotel. From the bar to the lobby to the rooms! Perfection. And so central to all attractions and ways of transportation! Look no further for hotel accommodations!

The Fitzwilliam is a pleasant city centre hotel. However I only really enjoy it if I can get a seat on the cosy sofas in the foyer beside the fire. I've only eaten in it twice and the food was nice each time. They have a good wine selection. Unfortunately I think the place seems to lack a bit of character or atmosphere.

Fantastic hotel for sleeping, eating and working! I am here on business and needed a meeting room for 40 people. Our meetings have run so smoothly because of the excellent staff. Our lunches provided by the hotel have been hot, fresh, and delicious. I can't say enough about how helpful and friendly the staff has been for our meeting and our stay. I highly recommend this hotel for anyone on holiday or for business functions. You will not be let down.

Love this hotel with a passion! The location couldn't be better. It's right in Belfast city next to the train and bus station and its about 5 minutes walking distance from the main shopping area in town. The rooms are great, the shower is fabulous but the main selling point of this hotel is the bed! Oh my goodness!!! The bed itself is extremely comfortable and the duvet extremely soft as are the sheets and pillows. Everything about the bed is pure luxury. If I ever win the lottery ill be getting the exact bed they have in the Fitzwilliam and all the other bits to go with it! Verdict: whether you're travelling alone or with company. Be prepared to see little of the city as you'll struggle to get out of their amazing beds in the morning!!

One of the best hotel experiences I have ever had. Every inch of this place is decorated artfully and has a great vibe. I was lucky enough to be placed in a corner room with lots of windows with a great view of the streets of Belfast. The rooms have a bathtub and a shower and has candles and bathrobes for no extra charge. Truly a luxurious experience. Also, the breakfast was incredible.

I've only sampled the bar in this hotel, but I have to say, I was impressed. One of Belfast's newest boutique hotels, the Fitzwilliam gives you luxury that's not exclusive, by which I mean you can walk in off the street for a drink and not feel out of place. The bar is very...well..it's very orange. Sounds garish, I know, but the decor is so tasteful that you can forgive them the colour! I might be a bit biased though, since a friend of mine had a hand in desgning the carpets in the place... Drinks are brought to your table, free nibbles are provided and the whole arrangement is extremely civilised. The cocktails were also pretty impressive I had a strawberry daiquiri and it came in one of the loveliest glasses I've ever seen! (You may laugh, but these things matter to me!) As for the hotel itself, I can't really comment, but anecdotally I've heard it's lovely and I keep waiting for the chance to stay there! Sadly I've yet to meet that millionaire who puts me up in plush hotels the world over. A girl can dream though...*sigh*

My husband and I recently stayed here for 3 nights as part of a vacation in Ireland and Northern Ireland. From the staff and concierge to the layout and cleanliness, everything was superb. When we checked out, I was actually sad to leave because it was so comfortable and everyone was so nice!

Known to locals as "the home of Ireland's most expensive bowl of Irish stew', (a bowl of the good stuff will set you back £10.50!), the Fitzwilliam would be one of Belfast's "posh hotels". Only built recently, I have to say if I was a bit flush I'd probably book myself a room there for the night even though I only live a ten minute bus ride away. It is simply so luxurious. The view from business conference rooms is stunning and the decor throughout is amazing-a sort of light and shadow/shade them going on. I loved the bar near the lobby; great place for kicking back and having a relaxing chat if you don't fancy going out to a nightclub but would still like to have some craic.

At first glance the Fitzwilliam looks like something that might grace the Manhattan skyline with its superior architecture and striking design. Sadly I was only here for a quick drink so I can't comment on the rooms or the food but if they are halfway as impressive as the bar...... The bar is super modern, super sleek and super expensive. I was initially horrified when I got the bill for the first round but as I got settled I decided to buckle up, drink in the atmosphere and enjoy the ride. Staff were great as well and the bar was relaxed and actually quite busy at one point. This might have been something to do with it being a Friday night at the end of the month (Yay! Payday!) It was a most pleasant evening but I don't think my budget would stretch to regular drinking there. Pros: Elegant décor. Cons: Really expensive drinking.

Not going to lie this is my favourite city centre hotel, cool interior, funky bar with excellent choice of draft beers and the spirits on selection get me excited everytime, staff are excellent and go above and beyond to make your stay memorable, food for me wasn't the best in the formal restaurant on 1st floor but that's prob cus of my taste, but I absolutely love the place! All day long over the for recognisable hotels at a similar price !

I walk past this hotel most every day in life but had no idea just how amazing it was inside. Wow wow wow. Stunning and stylish throughout. Fab staff, brilliant pre theatre menu and gorgeous food. Can't wait to return

I've stayed/drank here a few times and I absolutely love it! The bar is very sleek and has little cubicles to sit with a few friends, as well as the foyer that has a gorgeous big fire to chill out beside. The cocktails here are beautiful, and the barmen always take time to talk to us about what we are upto, and take their time with us. The rooms are beautiful, spacious and luxurious with good views over the city. The food is also gorgeous! Would highly recommend to everyone to go!

Love this hotel. We had a few drinks here on Saturday night with our friends we have stayed before. The staff are so nice and the cocktails and atmosphere in tge bar is amazing. Beautiful hotel and lovely staff hope to stay again and visit soon.

The Fitzwilliam did not disappoint! The location was excellent, and the staff was spectacular. In particular, the concierge team was wonderfully helpful and friendly. The rooms were large and comfortable, and the turn down service (complete with chocolate, bathrobe and slippers) was delightful. Breakfast (included) offered a variety of excellent choices. Highly recommend!

I stayed in this hotel and dined in the restaurant on New Year's Eve. The food itself was good but the staff were very unsure of the menu, pricing, and drinks available, which proved quite frustrating. We also found that we were charged £10 for two glasses of prosecco which we were originally not told about until we were given the bill

A very nice place to stay in Belfast and centrally located. Large comfy beds, nicely designed rooms, and a lovely spacious lobby. The staff was friendly and very accommodating.

Very nice hotel in the heart of Belfast. Room was large, Bath had a tub and separate walk in shower. Had issues with the A/C and the staff immediately fixed it. Our room faced the street (5th floor) and was extremely quiet. Breakfast was yummy. If you have a car, spend the money for Valet parking. Its worth it.

The Fitzwilliam is the first hotel in the city centre to seriously understand quality and refinement, and has put old fogies like the Europa to shame. I've been here for a few drinks and I've also viewed a couple of the rooms (I had family who were up for a weekend and they thought they'd treat themselves) The bar is, as you would expect remarkably pricey and to be honest has ideas slightly above its station, however there is a wide variety of drinks on offer, a solid range of whiskey and a marked improvement on the beer selection. The rooms are well decorated, modern with a twist of the 50's about it. Clean lines with a dash of lime green throughout, sounds awful but compliments everything very well.

This is a great hotel in a convenient location in downtown Belfast. The rooms were large, well equipped, and the staff was very friendly and helpful. I also found this hotel to be a good price for a luxury hotel. I would highly recommend this hotel for its location, staff, and facilities. This is a no brainer if you go to Belfast City, The Fitzwilliam is outstanding.

Loved this hotel. They upgraded us to a ceiling to floor glass room overlooking the city. The room was huge and so nice and neat. I love belfast!

Stayed here for over a week in March while visiting family in Northern Ireland. Got a great deal on this hotel so was a little nervous but was completely blown away at the entire place. Staff was excellent, rooms were clean and modern, everything was relaxing and welcoming. I will return to this hotel and have recommended it to anyone traveling to belfast!

The actual hotel was pretty nice, and the room was comfy. Parking was a bit of a pain because you basically had to pay for valet. We asked at the front desk if we could park slightly longer than usual, and they said it would be fine...but then the valet guy turned around and said we couldn't. Our main problem with the stay, though, was that after a long day of driving, we were trying to nap in the room and were abruptly awaken by a staff member banging on the door. They tried to open the door even though we had the chain on it. It turns out the previous occupant had left their luggage in the room. Fair enough; that happens. However, we had a real problem with them banging on the door and interrupting when they should have phoned up to the room first. We got room service, which was super expensive for basically mediocre food. I probably would have been pleased with our stay otherwise, but there were just a few too many issues--the most serious being bursting into the room unannounced--for me to give it a glowing review.