Kitchen I.
Google
Remember that hot looking person you thought so much of, only to feel the deflation of the reality, once their mask was removed? That's the story for me here. My radar is usually as accurate as a successful assassin. Here, I seem to have just shaved the ear of the intended. The place looks the part but the bitter brew was a real let down. The cake was ok, but overly dry and crumbly after a fault in the recipe or baking or storage. Frankly, after this coffee, it doesn't matter. The junior team member and barista isn't to blame for those who arrived after, with no concern for the people waiting. But the barista was as helpful as he was new. The chairs and tables are designed for nursery schools, not cafes. We come for 15 minutes, sure, but we want to literally fit.
Second visit is slightly better, hence upgrade score.