312chaneyc
Google
Our family and friends had an amazing weekend at this hotel celebrating four birthdays and attending the Ybor City Cigar Festival. From the start, Salina, the sales manager, was outstanding—she coordinated our room bookings, ensured every detail was handled, and prepared the hotel for our lively group of Chicago partygoers. She even reserved space in the restaurant for us and provided excellent recommendations and personal introductions for local restaurants and cigar lounges, which many of us enjoyed. |Upon arrival, the staff greeted us warmly, and all 13 rooms were ready before noon—a huge plus! We loved the bar and restaurant; the team there deserves praise for their great service, delicious drinks, and fantastic food. The wings and deep-fried deviled eggs were crowd favorites!|Jehanne did a superb job organizing shuttle service for our planned events, and special thanks to John, our driver, who went above and beyond. When he discovered the restaurant wasn’t open yet, he took us to the Miami mural nearby for photos—a thoughtful touch that made our trip even more memorable.|The hotel’s location on the Riverwalk is perfect, with plenty of restaurants and venues within walking distance or easily accessible via the hotel shuttle. As a travel advisor, I highly recommend this hotel for its excellent service, prime location, and welcoming atmosphere.