Sheila C.
Google
First off, the food here is AWESOME!!!
The only thing that keeps me from giving BBQ Shack more stars is its service.
As long as the owner is out in the front of the house and serving guests, everything is great. However, the young server the night I was there was completely inattentive.
She took our order and came back once - only to deliver the food. I had to stop the owner as he was bussing a table nearby to get a box for my leftovers, and then again when we were ready to leave, so we could cash out.
The young server? Standing at the counter with a co-worker, talking and playing on her phone.
I enjoyed the two meat special - brisket and sausage were my choices, with BBQ beans and baked potato salad (served warm). Cost for this plate was about $15.
Other that the lack of service from the wait staff (other than the owner), this place is amazing.
I will go back, and if the service is better, I will update my review.