The Beach at Hard Rock Hotel Tenerife

Amazing beach club. Loved our day at the pool. Lovely restaurant too. Friendly staff and helpful service. Love the pools and music. Great feeling.

It is hard to accept the €5, which is charged for the bread, which is served without asking. This isn't a local standard in Spain (different than the "coperta" which is typical for Italy or Greece) and didn't happen to us anywhere else on the island either. Most people here are on all-inclusive, so they're not bothered (or take the €60 daily budget to offset). Service is fast and exceptionally friendly, but the policy is simply poor. Food lacks a bit of taste for the price point, but for a pool-restaurant, there's no high standard. Atmosphere is adequate for the area in the hotel that includes kids at the pool, so you might find yourself placed between families managing their minors, who do, what kids do ...

Went here during the pool party at the Chase and Status weekend with my daughter. She said it was best food of the weekend which I agree with. Had to queue to get in, relatively quickly in and decent service.

Fantastic place with amazing food and service. Great atmosphere! Entertainment for all guests and fantastic djs and music sets. It’s like a disco club where the pool is your dance floor. Fabulastic! Will come back again! 😜

The staff make up their own prices… it’s a joke because I wish they were genuine about the prices but they’re not and it’s a joke! €100 per person to have the big bed is a joke.

Hard Rock Hotel - Cockroach infestation for a start. I understand some countries have more than others but we had 9 that we visually saw and took photos and videos of in our room. We was moved room on the first night in the same building at 3am and could not sleep the whole night. We then came down to be told our next room wouldn't be free until 3pm when neither of us had slept or showed or anything since being up all night and the night before getting our flight there. The rooms felt so unclean and dirty even though they were decorated nicely. There were cockroaches in the spa, all of the bars, the toilets and more. The food was absolutely horrific it was absolutely disgraceful, we tried so many times to eat it but it was making us feel physically sick so even though we stayed here for 10 nights it was the worse 10 nights of my whole life. We never ate here once and had to spend all our money on restaurants out (btw there are no good ones in the area) so we had to pay for cabs into las americas and back every single day. Finally the stuff I left in the cockroach infested room on the first night was all chucked in the bin when I looked for it at lost and found. We explained our issues to front desk who have not offered any sort of compensation or apology. Came on holiday to feel relaxed and I’m leaving feeling more drained. Absolutely horrible experience wish I never stayed here it was honestly the worst experience of my life.

The music of this hotel is so loud that, 100m away, we can feel their music blaring inside our room. I can only imagine the amount of ear pain the guests of this hotel are having. It's sad that the decisions made by this hotel negatively affect the peace and quiet that people are seeking in other hotels in the area.

Elisa and Aday at the Beach Club restaurant in Hard Rock Hotel delivered an absolutely stellar experience! 🌟 Their service was beyond exceptional, making our time there unforgettable. From their warm smiles to the spot-on recommendations, they truly went above and beyond. Gracias, Elisa y Aday, por hacer de nuestra visita algo increíble. ¡Nos vemos pronto, seguro!