Malin B.
Yelp
Had an absolutely abysmal experience on a busy Sunday at the very end of August, as it was extremely(!) understaffed to the point where customers had been queuing so long at the bar they were verbally abusing eachother over who was to be served next. How does this even happen, I ask, when you choose to serve sunday roasts in a popular british tourist spot, with no other pubs around? It's absolutely mind-boggling why one wouldn't hire more staff.
On top of that, the staff was rude and condescending, probably due to being so overworked. No wonder - if I worked there I would hate my job too. On the question of how/where to order from my boyfriend's dad who was visiting from abroad, the answer from one of the waitors was "THAT'S the restaurant, THAT'S the pub.. THAT'S the restaurant, THAT'S the pub." Very nice.
The wine glasses we were given were dirty (Mine had a live spider making a web inside it. Upon pointing it out to a member of staff, no apology came, I just got the feeling that I was somehow bothering him) and so was everything else, to be quite honest. Every single table was cluttered with dirty plates and glasses, some of which were left for over an hour. On our table included.
There was an hour's wait for food, and during this wait a confused waitress tried to bring us someone elses food twice. I had fish and chips, and I can't say it was anything special, rather tasteless. We waited maybe 30-35 minutes for desserts, which were the only up side to the visit. This is my second visit to a Vintage Inn on a sunday, and both visits are almost exactly the same. Never again a Vintage Inn.