Trang Thi Ha Dam
Google
I chose a room for 2 young children and one adult. Their motel suggested the room we would be staying in (since all rooms were fully booked and only that one was available) at $350 per night. After check-in, they charged me an additional $30. I didn’t mention the price issue because it was a holiday, so I understand the rate being higher than usual. But I was extremely disappointed when I arrived at the room. Upon opening the door, there was a strong, musty odor. The furniture and decor were extremely old. The bathroom didn’t have hot water. I had to call the staff twice to fix the issue, but no one came. I ended up having to use the bathroom downstairs (meant for cheaper rooms that don’t have a bathroom). I paid $350 to share a bathroom with other guests, even though my room had one, but it was unusable. On top of that, they charged me an extra $30 because the room was only meant for two people. It was a terrible service, and the room was like a pigsty. A single star rating is already too generous for this place.