The Big Blue Hotel

What a find! Brilliant hotel, location superb, lovely warm welcome, great food, especially for evening dinner, so much choice and reasonably priced too! Rooms are brilliant, spacious & cosy, loved the fire effect! Water, biscuits & hot chocolate in our room too! Buffet breakfast with so much choice, lurpak butter & jars of jam, really nice touches, great quality and outstanding value for money. The staff are all so nice and service is second to none! Highly recommend this hotel and will be returning soon!

Where to start - friendly, helpful staff, beautiful & clean room, good food both at breakfast & evening meal. We were given room 212 which a deluxe room & was probably one of the best rooms we have stayed in, in 70 years of travel around this country & abroad. It was clean, roomy, & provided all the facilities, apart from a fridge but that was minor. The staff were very polite, helpful & friendly. There were varied menus for evening meals & breakfast was buffet style but replenished regularly. Would stay again & recommend. Situated right next to the Pleasure Beach attraction.

We stayed for two nights and had a graet experience. We stayed in a room overlooking the park and the room was great for two young kids. The restaurant was also great for kids where they could make their own pizzas and wraps. Parking is easy and worth staying here if visiting the Pleasure Beach or nearby attractions.

We had a wonderful stay again at The Big Blue Hotel in Blackpool. ||The room was gorgeous with amazing views over the Pleasure Beach Theme Park and the breakfasts were gorgeous with plenty of choice. Dinner was fantastic. The staff are wonderful and remember us each time we stay. It's our go to happy place x

Lovely staff and clean rooms. Decent breakfast. Visited on a deal that was definitely worth it. Evening meal was exceptional and the server a real asset to the hotel(didn’t catch his name he was of a shorter stature and older than the other waiters). Only down side was in our deluxe room 134 the bathroom had a horrible bad drain smell and the heating was unbearably hot on the first night . The maintenance sorted the heating thank you but the bathroom still smelt rather bad, not very pleasant if you want a relaxing bath.

We stayed at the Big Blue Hotel for a family weekend that was meant to be a special birthday treat for our 13-year-old. Unfortunately, it was very disappointing.|The room initially looked fine, but the windows were extremely dirty. The main bed was incredibly hard and uncomfortable. Because of this, I slept in the bunk bed with our child while my husband triwd to stay in the main bed. There was no information at all in the room — no welcome pack or guidance — and we were not told that mattress toppers were available until after we complained, by which point both nights had already been ruined.||On Saturday evening, while I was still in the bunk bed, my husband tried to use the sofa bed and found a damp sheet with multiple yellow stains on it. This is a basic hygiene failure.||Noise was another major issue. From 6:30am we were woken by loud banging and children running in the room above us. Despite contacting reception, the noise continued late into the night — until around 11:30pm — and was so loud it caused fixtures in our room to rattle. While we understand this is a family hotel, there is a difference between normal family noise and a complete lack of control.||The bathroom also had a strong drainage smell, and the sink overflow was visibly dirty and full of gunk — something that should have been cleaned before the room was allocated.||Breakfast was enjoyable and the Pleasure Beach tickets were a bonus, but these positives were outweighed by the number of issues.||The handling of our complaint afterwards made matters worse. Responses took weeks and required chasing, were defensive in tone, and showed little accountability. The final “gesture of goodwill” was a refund of the car park — despite the fact that we paid extra to upgrade our room. This felt insulting rather than appropriate given the problems we experienced.||For a hotel marketed as “luxury family accommodation,” both the stay and the customer service fell well short. We won’t be returning.

We have just had the best time at this hotel, stayed for 2nights last weekend. Hotel staff are exceptional cannot do enough for you. Will certainly stay there again and will recommend to friends and family

We had a fabulous two night stay here, courtesy of a Travelzoo deal that included staying in a deluxe room, breakfast on both mornings, three course dinner on the first night, a bottle of wine in the room and a late check out until 1.00.p.m. It sounded almost too good to be true and I have to admit to being somewhat sceptical about what to expect, prior to staying. However, I needn’t have worried because The Big Blue really did deliver everything that it promised. ||We were in room 416, configured as a twin at our request, and it was so spacious with a living area that had a built-in fire as well as a small table with two comfortable chairs. There was an extremely well stocked hospitality tray that also included two bottles of water (one still, one sparkling) in the fridge. The en suite was good, with plenty of hot water, and good quality complimentary toiletries. We really liked the bathroom light above the mirror which we left on at night so that, if one of us used the bathroom, there was no need to turn on any bright lights and disturb the other.||Dinner on our first night was excellent and, although it was a three course set menu, we could choose from the à la carte menu to a value of £26 or even combine the set menu and à la carte menu, paying any difference, which is what we did. Talk about being flexible with their guests! I went for the Stilton mushrooms on toast for my starter whilst my friend chose the chicken and chorizo skewer. For our mains, we both ordered the braising steak with mustard mash and cabbage which was utterly delicious. The meat was so lean and tender and just melted in the mouth. Desserts were Bakewell tart and ice cream for my friend whilst I opted for apple and blackberry crumble (granola crumble) with custard which was served separately in a small jug. The whole meal was fabulous, although I could have done with a bit more custard for my crumble!||It was the half-term school holiday whilst we were there and, even though the hotel appeared to be very busy with many families staying, there was no noise to disturb us. However, breakfast was chaotic on both mornings, with queues of people waiting to be seated, even though guests had to choose a time slot for breakfast. Although breakfast didn’t match dinner in terms of food quality or service, it was fine and we didn’t have any major complaints.||There's a bowl of apples in the reception, for guests to help themselves to, as well as a dish of rock sweets on the reception desk which are nice touches. The hotel has its own car park which is charged at £10 per night. Whilst there’s no guarantee that you’ll get a space in the car park, there is some free on-street parking nearby. We had a thoroughly enjoyable and comfortable stay here and can’t recommend The Big Blue highly enough.

This was our second visit to the Big Blue. My husband and I stayed 2 nights while we visited areas around Blackpool. The last time we stayed here was in 2004 when it was fairly new. We had a good experience then so we decided to give this place another go. We were not disappointed. Location The location is great if one were spending a lot of time in Pleasure Beach because it is literally only a stone's throw away. Literally. It is a far away enough from the centre of Blackpool, which means it is far away from the bars and clubs. This suited us just fine because we wanted to be as far away as possible from the drunken debauchery that seem to be a constant in Blackpool. Rooms When we checked in, we were given a choice of what view we wanted. We chose to get a view of the park, and we got just that. We had the coaster and the Grand National right outside our window. Some people might find this problematic/weird, but I actually thought it was hilarious. The noise from the rides did not really bother us as the park did not open 'til about 10 AM and we were gone for most of the day. Besides, after the park closed around 6 PM, it became really quiet so we had a good night's sleep. We were assigned the family room (even though it was just the 2 of us) and I was quite pleased with its size and layout (I think it will work just fine for a family of 4 with 2 little ones). The king bed was comfortable enough, but not as comfortable as I remember. It also looks like they have not had a refurb since they opened, so the room is looking a bit tired. Still, everything was clean and in good working order. The bathrooms were clean and the power shower was POWERFUL - take-your-skin-off powerful - which I loved. It's like being under the Niagara Falls; believe me, this is an anomaly for Britain, so I was very happy. The only gripe I have is that there is no alarm clock in the room, but I guess because this hotel's guests are here on holidays, so most of them probably do not operate on a schedule. Furthermore, mobile phones nowadays have alarm clocks so it really is not that big a deal. Service Service here is amazing. Fabio, who works the front desk was absolutely FABIO-LOUS! He is polite, friendly, efficient, and helpful - a poster child for what every customer service representative should be (probably because he worked in the cruise ship industry for some time). A special shoutout too to the housekeeping staff who went out of their way to be helpful and courteous; nothing was too much of a bother for them and they bent over backwards to attend to our needs. Etcetera Parking is free, and it seems there is an adequate amount of parking spaces. I absolutely LOVED the fact that there is an ice machine for the guests (again, an anomaly for Britain, it seems), but I wonder whatever happened to the ice buckets because there were none and we had to borrow one from the bar. LOVED LOVED LOVED the free wifi in-room. (If this can be done here, it makes me wonder why so many other hotels still charge forin-room wi-fi.) Conclusion 4 out of 5 stars. This is a great hotel and is probably one of the best in Blackpool. It may be a little pricey for some, but given the sad choices in Blackpool, this is definitely worth the money. I would definitely stay here again and I highly recommend it.

The Big Blue is just away from the main street of Blackpool, not too far away but just far enough that your away from all the noise etc. I don't go to Blackpool often however my impression is that it's not exactly posh! I'd say the Big Blue is probably the most decent looking hotel in Blackpool (from what i've seen so far!). It is right next to the Pleasure Beach which is very handy. We only visited to go to the bar as we were meeting my boyfriends parents for some evening drinks, but we did get a tour of their bedroom which looked pretty decent - their room was placed right next to the rollarcoaster so that was pretty awesome I think. The bar itself was not too bad, it wasn't a large area as it was sort of part of the main restaurant. They had some comfy sofas which we managed to get as it was quite a quiet evening. We had a few cocktails and they were delicious! The prices were just the normal as you would get at any bar really - cocktail was around £7. This is the only hotel i've been to in Blackpool so far so I can't really compare, but it's nice enough to relax in if your looking to chill with a couple of evening cocktails.

Big Blue hotel is in a very convenient location right next to the pleasure beach. It is great for families, with some family rooms having bunks with playstations. These are quite spacious. The breakfasts offer a great selection and are really nice.

The Big Blue - the seaside hangout where a meal with the guys could turn out into 8 Vodkas. The unpredictability of this place is what makes it so special. The menu is rather extravagant from the special to the normal menu. A wide variety of food with Fish Cakes and Lamb Shank topping that mighty list. Sometimes it's as if the owner doesn't want you in there. Crazy right? But never the less staff are friendly and never forget a face. Some of them may seem dull and I'll hearted whilst others are full of joy with a rocking sense of humour. I would like to see the menu change seasonally broaden its horizons maybe a bit more. I do recommend this place to anyone who wishes to eat. Also a very nice hotel. K.Scran

The room we stayed in was spacious and clean with good facilities and a large bed. There was ample hanging space for clothes and shelves for bags etc. the view was of the beach and it was a very comfortable room. However, despite us thinking the school holidays were over, our corridor seemed to be full of children. Loud, unruly children who ran up and down the corridor and the room next door with seemingly no adult supervision. This went on until about midnight. I can only assume that the child friendly rooms were on our corridor. During breakfast which was a decent buffet affair, the staff continually and noisily shuffled cutlery in a plastic container right next to our table. At least it drowned out the sound of the children. When we came to leave it was impossible to get a lift down from the top floor. Touring on motorbikes meant we had more bags (but smaller) than usual and every time the lift made it to the top floor it was already full (normally with children) who had intercepted it on its way up but who actually wanted to go down or who were just playing in the lifts, again with no adults in sight. I can see how this hotel can be fantastic but if you do not want to be surrounded by children and kept awake at night, give the school holidays a wide berth.

Superb high end hotel with all modern facilities and good value for money. Stone's throw from Pleasure Beach. Perfect!

Generally speaking a very pleasant hotel. Good points: shower, room size, room decor, breakfast, free wifi. Bad points: I'd have expected a much larger and much much more comfortable bed at the price we paid, especially as we had one of their deluxe rooms.