Jonathan C.
Google
1 Star – Extremely Disappointing Experience
My experience at Blockhouse Franklin confirmed that this is a very low-quality establishment charging outrageous prices. I was charged $80–$90 for a haircut and beard shave, which is completely unreasonable considering the poor service and unsanitary conditions.
The hot towel smelled like mold. The place itself was dirty — the floors were not clean, and the overall air and environment felt unhygienic. There was clearly no attention to sanitation or cleanliness.
The atmosphere is unprofessional. Children were getting haircuts just a few feet away from where alcohol was being served, which does not feel appropriate or family-friendly.
It’s obvious this place operates on volume, not quality. It feels like it’s all about pushing as many clients through as possible rather than delivering proper service. The staff appear disengaged, likely because they are salaried and have no incentive to go above and beyond. Meanwhile, the owner charges premium prices without investing in proper maintenance or quality.
I was assigned a very young, inexperienced barber who did not have the skill level needed to properly shave a 44-year-old man. For the price they charge, I expect professionalism and expertise — not someone who is still learning.
The chairs are rusty, the facility looks cheaply put together, and yet they charge top dollar. It feels unfair and exploitative.
Overall, this place prioritizes money over quality, cleanliness, and customer care. I will never return. One star is more than generous