The Boma Nairobi

The hotel had it all, the food was nice and the service was on point. A wonderful place to be at if you are looking for a quite and relaxing. The male on the bar with short breads is very good, at his job.

The hotel was very clean, staff were welcoming. The room was spacious with a comfortable bed, though the WiFi was a bit slow. Breakfast was fresh and had a good variety. no

I normally don’t write reviews, but my experience at this hotel was so unpleasant that I feel the need to warn others. The service was extremely poor and unreasonably slow. It took over an hour just to check in, and even then, I was given the wrong room. The process was highly inefficient, and the late check-in only made things worse. This hotel desperately needs better customer service training. I would not recommend staying here.

Was a great hotel, big clean rooms. Didn't use any of the amenities but I know they have a pool, gym, etc. Was a great place to stay the night before our safari adventure, would recommend.

Room was ok, but bathroom was tiny, barely room to stand in shower and shampoo. No amenities, had to call twice to get more than one hand towel for two guests. Spa was awful, no comfortable space to enjoy typical spa experience. Worst of all, face burned by steam and broke out all over from comedogenic products, and I’m over 50 and not acne prone!

Exceptional service from concierge porters Priston and Nicholas at The Boma Nairobi! They went out of their way to assist us, providing valuable recommendations and ensuring a smooth stay. Friendly, attentive, and proactive - a credit to the hotel. Highly recommend.

The stay here was very pleasant. I really like how friendly the staff was. The grounds are very beautiful and picturesque. I love the convenience of the bar being open all night. The rooms are slightly outdated, and the service is a bit slow, but I guess that's the culture. Nonetheless, each, and every staff at this hotel was very friendly always greeting me with a big smile on their face. I''m already missing the friendliness of this place.

We booked this hotel on the recommendation of a Kenyan colleague. It's near JKIA (the ride from the airport was only a few minutes) and so much more welcoming and affordable than the airport hotels. |The rooms were clean, the water in the shower was hot, and the breakfast at the fancier sister hotel, The Boma, was fabulous! We will definitely stay here again when we arrive late in the evening to Nairobi.