Cara Smith
Google
I ordered from them online and I am so thankful to the lovely staff/team for their help. Two of the books I had ordered were unavailable but the books had been ordered from the manufacturer- they were very apologetic about this and gave me the timeframe for each book (2-3 months). They offered to either refund me for them or hold onto my order until it was all ready to be shipped. I opted to hold and wait for the books which they were happy to do.
I'll admit, a small part of me worried it would get put into a corner and forgotten about but I received correspondence when each book had arrived and as soon as the order was complete, they had it shipped out and had emailed me an update about it.
I was very impressed with the organisation and diligence from the staff: they were very friendly and professional and responded to my emails quickly. I'm very happy with my new books and I am very grateful to the staff and team that took care of my order from me.