Kimberly S.
Yelp
For many years we have stayed very near this inn and have wanted to stop in for a meal or a drink. This was the year we were finally able to do so. Although the place is lovely, we were underwhelmed by the service and how we were treated. While we stood waiting for someone to realize we had arrived, a number of staff walked by us without even acknowledging we were there. It may not be their job to even acknowledge us but a quick "someone will be with you in a moment" can go a long way for first impressions. After quite some time, we were finally addressed but it wasn't in a nice "welcome to the Bradley inn, are you here for dinner?" tone, it was more of a "how can I help you, you are clearly lost and not here to dine with us" tone. It was off-putting. It was also not busy, at least not visibly.
When I ordered a drink at the bar, I was offered one that had been sitting on the bar, already poured before I had arrived. I found that also quite off-putting. How long had it been there, was it drugged, why was it poured and left on the bar, who had it been meant for? I asked for a fresh drink.
Had I been at a table, they could have given me that same drink and I wouldn't have known any better and that disturbs me.
Although everything else was fine, those two things left a bit of a bitter taste in my mouth.