The Bristol Hotel

The hotel was lovely, the room huge and the views amazing. But it was - by far - the professionalism, friendliness and absolute care, and genuine want to make their guests stay, that has stuck with me. Visiting for my Dad’s special birthday, everyone member of staff I spoke to prior to our family visit, and every member of the team that assisted during our visit, made our stay. Highly recommended! The care and attitude was impeccable.

Loved staying here! From the moment you check in, you feel special 😁 Check in was quick and easy but made even better by a cheeky upgrade we didn't ask for, 2 complementary drinks and 20% off in house dining. Room was super clean and quiet...but it was unbearably hot! This was soon remedied by turning off the heating and opening a window so no harm done. The bed was huge and super comfy with really good quality quilt and pillows. Shower was amazing! Massive fluffy towels and complementary robe and slippers....perfect! The price of the drinks made me wince a bit with a small bottle of cider and a pint coming to fifteen quid!!! (Drinks were actually cheaper at concert venue!) I could've had a pint of Inches 🤢 but who wants to do that? Very central to pubs, restaurants and bars with the gig being a little 10 minute walk away. And what a pleasant walk! Along the canal lit up by lots of fairy lights ❤️ Breakfast was superb! Again, knocked out by the service here and the food was delicious! By far, one of the best hotels I have stayed at in this country and I can't wait to come back. Absolute treasure of a find. Highly recommended 👍🏻👍🏻👍🏻

We were staying in Bristol to see a show. We had been recommended The Bristol, and were not disappointed. The location is perfect. The staff very helpful. The view from our room amazing and to top it off we had been left a surprise gift as is was my Birthday.

My recent stay at the Bristol Hotel was truly amazing. The team was incredibly friendly and hospitable, making our stay a memorable experience. Special thanks to Mr. Dimitrios at the front desk, who went above and beyond to assist with all our requests and made us feel exceptionally welcomed. The hotel's location is perfect, and everything matched the pictures online. The piano bar is a wonderful addition, adding a touch of elegance to our evenings. We highly recommend the Bristol Hotel for anyone looking for a comfortable and enjoyable stay. Thank you for the lovely stay, and a big thank you to Mr. Dimitrios for his exceptional assistance!

I brought my husband away for a night as a birthday surprise. The hotel was great value, has convenient parking attached, at a discounted rate for guests.|It was walking distance to all the bars, pubs, restaurants and shops. Excellent location.|The hotel lobby is clean and inviting, reception staff were warm and friendly and informative about the parking costs.|The room was lovely and clean, modern had ample facilities and complementaries provided. |The restaurant for breakfast was beautiful, really well set out and presented so nicely. Staff were genuinely welcoming and seemed happy in their jobs. Breakfast buffet was more than adequate and nice and hot; which buffets sometimes aren’t.|Overall excellent value for money, would definitely recommend.

A lovely hotel located in the centre of Bristol a stone throw from all major attractions. Stunning view of the harbour side, clean, comfortable and attentive staff made it a lovely experience. Public areas are tastefully designed and restaurant offer extensive range of food at affordable prices. Would stay again

Excellent location (£18 subsidised car park right next door). Staff super friendly. Very clean and very comfortable, just a little dated. We were upgraded to a room with a lovely river / city view and given a complimentary drink in the bar. Breakfast superb. So convenient for the Hippodrome, and any central activity. Would highly recommend

I had a wonderful stay at the Bristol Hotel! The food was delicious, and the service was top-notch—every staff member I interacted with was friendly and attentive. My room was spotless, comfortable, and provided everything I needed for a relaxing stay. The hotel's location is fantastic, with everything within walking distance, including the town center, harborside, and the vibrant Park Street area. I highly recommend this hotel and look forward to staying here again!

The Bristol Hotel won't win awards for the most imaginative name, or its architecture - it's firmly in the 1970s concrete family - but it's very comfortable and has a wonderful position between Prince Street and Narrow Quay, with views across the spur of the Floating Harbour which reaches up to Broad Quay. Owned by the Doyle Group, the hotel has been completely modernised inside and the rooms are very spacious and light (lots of biege), albeit many open onto the internal court - if it's important to you, ask for a room overlooking the harbour. The rooms seem well equipped, with free broadband access, trouser press and ironing board, plenty of wardrobe space and a nice range of bathroom toiletries. The only downers are that the bathrooms can be a little small, and I'm not keen on the modern style of bed arrangement, where you end up with loads of pillows and cushions and a bedspread, all of which have to be re-arranged before you can actually get into bed. But it was all spotlessly clean. The location is perfect: far enough from the centre to be quiet, but adjacent to lots of the sights, such as Queen's Square, the Harbour, the Arnolfini Gallery and the Cathedral. It's also a minute from the central ferry-taxi stop, from where you can gate a ferry to the SS Great Britain. (You can walk there in ten minutes). There's an NCP car park next door which guests can use - ask for a voucher at reception. There are plenty of restaurants in the area, although colleagues who ate in the hotel's restaurant seemed to have enjoyed their meal. It has the standard buffet breakfast - perfectly OK, but nothing special. Reception service was exceptionally fast and helpful, including check-out - always a good sign. The rack rate is around £80 per room, or £90 including breakfast for two people. Doubtless you could find cheaper deals, which would provide great value.

I was really looking forward to my stay at The Bristol Hotel this was my first trip away from London in a while, the TripAdvisor reviews were really good and I have stayed in good hotels before so I expected my experience at The Bristol Hotel to be top-notch, especially with regards to all the great reviews it has. I wish I had not paid attention to the reviews. Mind you, it is not horrible but it is certainly not an experience as one is led to believe, it failed to deliver on several levels. The reception area is very nice, the check-in was straightforward and I was given a harbour-side room. When I entered the room I was greeted by an unpleasant, musty smell and a carpet that was covered with stains. My 'harbour view' was a bit of water glinting through the trees and the plug in the sink did not work. Altogether, the room was not very inviting and I did not feel at home. The bathroom was small and there was not even a towel rail, the towels were kept under the sink. The desk surface was smudged and one of the glass lamps had a stain (of coffee? Or perhaps blood?) on it, which was nicely reflected on the glossy bedside table top. If I saw it at once the hotel staff should have seen it and cleaned the lamp. The last straw was discovering that I had what seemed to be a hatch leading to attic space in the room and there was a big water stain around it. The door to the hatch was warped and did not fit properly. First impressions: no effort was made to wow first time visitors, the room was quite shabby and I had been expecting a lot more. So I went downstairs and asked for a new room. This was promptly dealt with but when I asked if there were really no other harbour-side rooms the receptionist said no and although she was polite her face said 'not that discussion again!' Off to my new room this one had a much more favourable colour scheme and was altogether much more inviting. The carpet was clean. The smell of room freshener was overpowering. The bathroom had a towel rack! The storage space for clothes was very modest, only one shelf and a rack to hang things on. I preferred to keep my belongings in my suitcase. Once again, there were signs of neglect the drain in the bath was clogged; I was standing in water up to my calves when I showered and part of the desk was damaged. Ideally, things like this should be repaired at once or else a hotel will quickly become run down. From what I saw The Bristol Hotel is on its way to becoming run down very soon if it does not work harder to e.g. keep carpets clean and fix things if they are broken. The breakfast was ok no more and no less, with a selection of food that is standard for any hotel from 2 stars upwards. I was shown to my table in the very nice breakfast area and asked the standard questions, i.e. if I wanted tea or coffee and what kind of toast. By the time I had returned to my table the tea had been served but there was no sign of the toast. Fifteen minutes later and I had to ask a member of staff to get some toast for me, which he promptly did. There was only honey and no jam on my table and when I asked a member of staff for some jam he just went to an empty table and brought me one jar no selection of jams for me! When I went back to my room the door key did not work so I had to go back down to reception. Yes I was checking out that day but check out time is 12 noon and it was just 9am. I was assured that my card would now work and went back upstairs only to discover that the card still refused to unlock my door. Fortunately, a member of the cleaning staff was kind enough to let me in my room and thus spare me a further trip to reception. While checking out, I asked a member of reception about the best way to get a bus to a nearby city. The reply was that I would have to walk down to the bus station (a 15 minute walk) and ask there. Not really the service I would expect from an exceptional hotel and when I replied that my question had not really been answered the receptionist spent a few minutes trying to figure out which bus I could take from a stop that is perhaps not a 15 minute walk away. After a while I realised that it was going nowhere, gave up and walked to the train station, where a member of staff was glad to help me. Now mind you, all of the above are ultimately minor mishaps but I have stayed in many hotels where I had not one of the above issues, i.e. the rooms were in good order, breakfast was excellent, staff was very helpful and there was a concierge to help with any queries. What I am most disappointed about is how The Bristol Hotel failed to live up to the standards set by the many rave reviews on TripAdvisor. I am really disappointed because I was looking forward to a wonderful stay in a lovely hotel. Maybe I just had an isolated bad experience or have been to better hotels than my fellow reviewers. Either way, the reason I am giving this hotel such a poor rating is not because it is

I cannot recommend this hotel. I have not stayed there but I just walked past it and somebody managerial called me a pedo. They appear not to be very professional there.

I've stayed at The Bristol a couple of times now and for me it's all about location, location, location. a 10 minute walk from Temple meads station and overlooking the Shed and harbourside, it's perfect to get in and out if you're only in town for a couple of nights, while also wanting to stay right in the middle of where all the action is happening. The hotel itself is well decorated in a modern style, with complimentary wifi throughout and satellite tv in all rooms. There's a free gym onsite and they provide free newspapers in the lobby each morning. If you can get a good deal on a night here then make sure stay at the Bristol, the No 1 Harbourside bar across the road on the harbour is where I'd recommend going for food and drinks.

Just reviewed in the Daily Telegraph. True, it is a dreadful looking building. OUR LAST VISIT. Good room, comfy bed, with great views of the floaty harbour. Poor weather during our stay, but still impressive aspect. Shower room only, but, increasingly, baths are seen as redundant by hoteliers. Breakfast is relaxed and the pleasant staff skillfully ask if you would like tea or coffee and serve hot toast to your preference. Room service is the same as the restaurant menu and price. No rip-off tray rate or separate "choice". Excellent service. TV is the full digital freeview choice and more. Free WiFi. We used the gym facility! FIRST VISIT. Efficient check-in, but on inspection we were disappointed with the allocated room. We were given a "double" room with a very small bathroom. Heating was off and there was no available control. Room should have been prepared for new guests at this rating. After complaining we were offered, eventually, and accepted another room. Management should have checked the lack of heating in all rooms. It snowed today! Had arrived early evening after train journey from London. Room was inspected (!) following our complaint and, because heating deemed inadequate, now have a suitable bathroom and king bed. Heating is controllable and room is satisfactory. Espresso coffee machine too. Restaurant meals and breakfasts were all of a high standard to match the price. Splendid harbour views on 2 sides. Seems many guests were using room service. Business guests need to unwind and then work and cannot enjoy the excellent dining room Service staff exceeded our expectation. OVERALL SUMMARY. This hotel is recommended and is under-rated. Staff are better than the ineffective and poor management. Some good rooms. Dining is first class in the Grill and one of Bristol's finest at present.

Rooms are nice , hotel is nice inside. Has a conference Centre which seems to be the primary business clientele. Staff all friendly and helpful. Hotel us clean. Bar area and receptions are modern and well appointed. Bathroom was tiny and they have a ceiling fan that runs all the time. Parking is in the multi storey ncr building next door with floor to floor connections. Small vehicle access ramps . Bar area is decent, restaurant on premises. Looks good with nice views by the river. Very popular area and lots of restaurants close by

For years this hotel was known as the Jury's Inn Hotel in Bristol. Part of the Jury's Inn chain it was pretty standard and hard to tell apart from some of the others (the one in Southampton springs to mind, though that's on a roundabout in the red light district, this one's right by the harbour). However, last year in a genius bit of marketing and PR, the name was changed to the Bristol Hotel. Basically, until now Bristol has never had a Bristol Hotel. Sydney, Vienna and Los Angeles have all got Bristol Hotels but the place which spawned the name never did. The Bristol hotel is well placed in the centre of town pretty much next to the Arnolfini, which means in the recent 2010 General Election campaign Leaders' Debate it was full of Sky News teams who were preparing the stage for the much-awaited event. I spoke to a couple of Sky News folk I know and they all enjoyed their experience at the Bristol Hotel. It looks a little posh but it's not pretentious with it. Which is good.

I have stayed here on business a couple of times recently and been impressed by the comfortable beds and space in the room. It's difficult not to fall asleep easily here. However a bit less impressed that the bathroom was so small compared to the rest of the room. Having said that, there were toiletries provided (and nice quality too). Sadly the rooms facing outward onto the main road can be a little noisy at night but not too deafening. A little price to pay for a very central location - you could always ask to change room. Breakfast selection was good - although the sausages were a little under-done and there wasn't much for a vegetarian to eat. Views are good though - it's nice to take breakfast overlooking the floating harbour and watch people go about their morning business!

From the outside it looks old and tired, it has a NCP attached and you can't tell where the carpark stops and the hotel begins. Booking was easy and the staff very polite, we only booked in here as the Hotel Du Vin was full and were not expecting much for their advertised rate of £149 bed and breakfast. When I called I was offered a special, £119 with a bottle of bubbly and marshmallows with chocolate on check-in and an upgrade to a Superior room. Check-in was very professional and the inside of the hotel was very modern and clean. The room was excellent, spotlessly clean, the bed was one of the few hotel beds that has not given me backache. Room Service was quick and good quality, although it was just a few sandwiches that we ordered. Breakfast was to a very high standard and check-out was smooth and professional. we did not eat (apart from the sandwich in the room and breakfast) or drink in the hotel so cannot comment on their restaurant. My one complaint is that there is not Wi-fi available in the rooms although there was a network point should you have a laptop. Not much use for an iPad or smart phone though. Overall a most enjoyable hotel and excellent value for money.

Stayed here recently for one night. A very nice hotel with really friendly staff. The room was cosy and the bed was very comfortable. We went out for the night with a group of friends, so this hotel is ideal if you want to be right on Bristol's vibrant harbour side and city centre for the night life. We had breakfast which was delicious and loads to chose from. Reasonable rates considering it's location plus the added bonus of ample free parking for guests.