OOGK
Google
Rooms: |On entering the room you think this looks nice but then it goes downhill. |There are no wardrobes, no rails, no hangers, nowhere to hang clothes. Not great. |The bedroom is open plan to the ‘bathroom’ / toilet etc, so no privacy. (Why not curtain off that area). |The street view rooms only have full heavy curtains at the windows . Draw them and the room is very dark. Open them and you have no privacy. Net curtains, not cool but would be good. |There’s no fridge or bottled water. Just a jug of tap water. Nice biscuits though. ||No TV just a radio.||Not good enough for nearly £400 a night, ||Restaurant: ||Too dark, too noisy and generally not a great experience.|Quirky menu that needs explaining because the information given is minimal. Need a torch to read it. Staff have to explain everything but that’s not easy when the music is so loud. Sure, they will turn it down if asked but that’s not the point. ||Why not just include a better description on the printed menu. ||They really do need to look at it all from the customer point of view and not trying to be so ‘cool ‘ and different all the time. ||Food not that great either and expensive.||Popular with a young, cool and presumably wealthy set. Some would like that because it's buzzy but in reality with loud music thumping out it's all too LOUD. Difficult to have a conversation, so on a busy night forget the idea of a cosy chat.||Could be so much better with more attention given to the customer experience in the accommodation and the restaurant. ||Since staying there I’ve read their press reviews and social it all sounds good or at least the PR is, and you can sort of get the owners ethos and how they see the modern pub ( a ‘bar’ would be a better word) but the reality is it’s not as good as the hype. ||On the plus side the young staff are really nice and obviously well trained.