The Burgundy Hotel, Tapestry Collection By Hilton

Our favorite hotel stay yet on our honeymoon! Pool is kept at a lovely cool/warm temperature so you never get cold in it. The hotel itself is lovely. The rooms are very nice, beds are comfortable. Very clean room. Didn't try the restaurant but it looked good. For someone scared of elevators, their pretty glass wall one wasn't scary at all. Staff went above and beyond trying to help us out when our car broke down in the parking lot. Decent area, felt fairly comfortable being outside at night. A bit pricy, but worth it.

My husband booked the "Love the night away" package for a one day stay as we were travelling. It came with champagne, fresh chocolate covered strawberries and a fun display of rose petals. As soon as we checked in there was no way I was leaving the room again! We ordered takeout and just relaxed and enjoyed the rest of the night and it was perfect to just have a day of pure laziness. Would recommend as a gift to anyone with a wife they want to impress as I was purely blown away. There was a fireplace in the room that we had no idea how to turn on so some instructions for that may be appreciated for whoever has the room next. Staff was super kind and I loved having a late checkout so we could be a bit lazy the next morning as well.

We really enjoyed our 3 day stay at this hotel. It is tucked away in a quiet little area west of the City but only takes 15 min to get downtown. Attractive property and pleasant staff. We had a suite but even the standard rooms are large. Rooms are clean with nice amenities and comfortable beds. Hotel has a very good upscale dining restaurant and is also within walking distance of several other good restaurants. We would definitely stay here again. We would especially like to commend Pamela at the front desk… the epitome of a cordial and welcoming presence. |For the management, we have 3 suggestions:|1. Remove the bench at the bottom end of the bed in RM 316. It serves no useful purpose and there is really not sufficient space for it. Knocked legs and knees repeatedly on it. Replace with a smaller bench between bureau and window and/or folding luggage rack. |2. Direct housekeeping not to put “no service today” notice in rooms with do not disturb signs until after noon. People are on vacation and do not necessarily want to rise early so room can be cleaned. Do the turnover rooms first. |3. Consider small makeup mirrors for bathroom. Found lighting on main mirror not to be the greatest and quite far away. |Thanks to all who make this a top notch hotel.

My husband and I had stayed here once previously as we wedding planned during the pandemic. It was a great stay then and it was wonderful to return to one of our favorite hotels for this Easter weekend. The front desk staff, Adrienne (?) was incredibly helpful in making sure we had extra blankets and pillows. ||Since we live in Northwest Arkansas, seldom do we find a need to stay in Little Rock overnight but we are both eager to return to The Burgundy soon!

I had a really frustrating experience with this hotel. I made a booking and, the day of arrival, I received a notice that my reservation @ 6:20am was canceled because the room was sold out. I was okay with that, but what really upset me was that they went ahead and charged my card for a late cancellation fee, even though I didn't cancel anything! It felt really unfair and dishonest. I was really looking forward to my stay, and now I'm left with an unexpected charge. I won't be booking with them again.

I booked a room at this Hilton hotel using Chase points, so the room was fully prepaid. When my wife arrived, they asked for a credit card for incidentals. Her card was shut off, and despite offering alternatives like a prepaid Visa card, they refused to accept anything else. We even asked for the authorization form listed on their website, but they flat-out refused, claiming it needed to be submitted 24 hours in advance—which is not what the website says. This contradiction left us stranded, with my wife unable to check in and me scrambling to get her home safely. The hotel’s rigid, misleading policies and total lack of flexibility were outrageous. The employee’s refusal to follow their own stated procedures was beyond frustrating and ruined our experience entirely. We will never stay at another Hilton hotel again. I wouldn’t recommend this place to anyone—avoid at all costs.

Rooms are clean; the service was fine. Some of the room features (Presidental Suite) could use some upkeep/maintenance (broken drain in hot tub, lamps/decor disheveled, etc.). For a "normal" hotel, these items would be acceptable - for a higher-end collection and at the price point, it could be improved upon.

Our waiter was outstanding. He rocked and all staff were awesome. He had a well trimmed beard and had been an employee for many years. He knew everything about the food and the facility. Top notch as was the food.

I really enjoyed my stay at The Burgundy Hotel. This Hotel has it all. Once checked in, I enjoyed the happy hour in a cozy little bar. The bartender was very attentive and helped me find a new drink. The Gimlet is my new favorite. I also enjoyed dinner and breakfast at the hotel restaurant, which was delicious. My room was up to date, crisp, clean and safe. The staff were polite, friendly and helpful. I will definitely be back.

The Burgundy Hotel is located in West Little Rock, Arkansas. It has a boutique charm but with business convenience, which is why I chose it. It's the first boutique hotel in West Little Rock. Located in the heart of the business district, it provides easy access to local restaurants, making it an ideal spot for business meetings. The hotel's suite-type rooms are spacious and easy to work in. Guests can also enjoy a refreshing dip in the hotel's pool. If there is a good pool, I always try to get some Vitamin D for a few hours. The dining options surrounding the hotel are exceptional, with numerous great restaurants just a stone's throw away. The on-site restaurant, Table 28, is one of the best. At the helm is Chef Scott Rains, a Top Chef participant.

This hotel is beautiful inside. It is designed after the French Quarter. The hotel has electric car chargers and the hotel rooms are clean and spacious. Very impressive.

I always enjoy staying here when work travel brings me to Little Rock, and this visit was no exception. From Ms Pamela at morning check in to Mr. Clarence at the night desk to Selena our breakfast waitress to the entire bartending team and Wait staff at Table 28 (my favorite restaurant in town), everyone was endlessly helpful and kind.

I love this hotel. That's it, that's the post! Haha. It's funny because the very 1st time I stayed here, the electricity was out and I was tempted to go somewhere else because I didn't want to wait until the electricity came back on. But I thugged it out for a whole 7 minutes (lol) and the electricity came back on and Im so glad I did. I was immediately pleased when I walked into the hotel. The rooms are oversized and were clean. Im starting to appreciate the separate living area in hotel rooms because I'm tired of working in my bed from other hotels lol. Also, I didn't have a tub!!! Yayyy!!! In times when the price is above what our company allows or, it's sold out, Ive had to go to other hotels and just have not had the same experience. This is definitely my go to when in the area.

This was our first visit to Little Rock, so without knowing much about the general area we settled on staying at the Burgundy for 5 days/4 nights. Checking in on a Wednesday, I had called ahead to see about early check-in since I knew we'd be landing around noon and could be at the hotel by about 1:00. I was told to call back the day of our travel, from the airport. I did this, and was told at that time that early check-in should not be a problem, to just go ahead and head over. By the time we arrived though we were told there were no rooms ready for early check-in, but Clarence (the shining star of the establishment) offered to hold our bags while we went to get something to eat and he would call us when a room was available. We did so, which was easy enough since there are several restaurants and eateries within just a few blocks of the hotel and there are sidewalks everywhere. He called, we came back, and we got settled in our room. The rooms themselves all seem to be laid out the same as best we can tell from looking in them when the doors were open for room cleaning or whatever, and overall they are a perfectly adequate design with a sitting area off to one side, a desk, a large bed (in our case one bed, not the two bed configuration), and of course a bathroom. The room also had a K-cup type coffee maker, a small fridge, and microwave. Two flat screen TV's complete the room, one by the bed and one in the sitting area. Overall we found the rooms comfortable, the bed nicely sized, and the staff pleasant - again, a shout out to Clarence who was always great! The biggest issues we had with our room center around the bathroom. For one thing, it only has a loosely closing pocket door for separation, not a regular interior door, which in itself isn't a big deal but the door sports a large frosted window (see pic)! Considering it's exactly opposite the bed, this means if anyone has to get up and use the bathroom in the middle of the night the person left laying in bed is immediately blasted with bright light coming from the window. Terrible, terrible design. These should all be replaced with regular interior doors ASAP. The second issue with the bathroom was a complete lack of any kind of fan. Seriously, a bathroom/shower with no fan? This means any time either of you takes a shower, the mirror is completely obscured by mist and stays that way forever (see pic). Why no fan?! It's completely baffling. Lastly, the shower was clearly chosen for it's stylish looks, and it does look stylish with it's single silver bar drain cover (again, pic). The problem is, it clogged after just 3 uses and water started backing up in the shallow tub. I had to keep turning the water off as I was showering to keep it from overflowing, and I didn't like thinking about all the filth I was standing in as I'm certain it couldn't have clogged just from us after such a short time. I had to go out and buy a big jug of Drain-o to dump in it and let it sit for several hours to get it working again. I'm sure had I mentioned it to the front desk they'd have had someone come up and deal with it, but it shouldn't even come to that. Keep your stylish drain clean between guests and it won't be an issue. Finally, the shower head was one of those 'rain' type heads, very wide which is great, but very little water pressure. It felt like it took forever to rinse shampoo out of your hair, etc., and I'd rather have something with a little power to it rather than just water gently falling over me. Overall, we enjoyed our stay at the Burgundy and really liked it's location relative to where we were traveling. If not for the bathroom, we could easily recommend this establishment to others. However, given the way the bathrooms are designed, when we come back next time we'll be looking for a different hotel to stay in.

I've been here maybe 7 times. It's consistently a great experience! I love the rooms, they are clean, large and quiet. The restaurant, Table 28, is always top rate. The people working here are so nice and conscientious. The Guest Services Supervisor, Clarence, deserves a special call out. He is so polite and attentive to every request. The hotel got a great find in him! All in all, highly recommended!

Tonight is my first night's stay of a two/day visit in Little Rock. I have to say that as we drove up, I was instantly charmed by the property, the building and landscaping are done very nicely. I pulled up to the front door and went inside to check in. The receptionist was a lovely young woman who seemed happy to help, and after she informed me about dining hours for the restaurant as well as in-room dining availability, I got my keys and headed up to the room, which exceeded my expectations! It was so cute! I was on the top floor and had a little terrace. The bed was super comfy and the bathroom was a great size. Nice fluffy towels, and a quiet night's sleep to top it off! I will absolutely be back here in the future. Such a beautiful property in a great part of Arkansas!

Stopped in for a night while on a road trip and was so impressed. Newly renovated with some of the most comfortable beds and kindest service I've ever experienced. Clarence at the front and Serenity at Table 28 made us feel so at home. This hotel was priced better than any other accommodations we had the entire week of our trip and it was easily the best experience. Could not recommend this place enough

My stay started off great! When I arrived I was able to use my mobile key without checking in at the front desk. They upgraded me to the King 2 room suite, which was awesome. It had climate control and TVs in both rooms. Around 7:15 I went to get some supper at the restaurant in the hotel. I asked the host what time they closed tonight and he said they weren't sure yet but the kitchen might close around 8:30. He asked for my room number and said he'd come and get me since they were full of reservations at the moment. He didn't come by, nor call. At 9:30 I went out and the restaurant was closed. All the restaurants close by were also closing so I had to drive a decent way on the icy roads to find a restaurant that would be open that late. I didn't realize I needed reservations for the hotel restaurant, but if he had just told me, "sorry, but we're full for the evening" I could have walked across the street for some food. I got a decent night's sleep; however, I sleep better in pure darkness, but the smoke detector had a green light. Some other reviews mentioned the showers having cold water, this was not the case for me. It was able to get very hot despite the freezing temps outside. If you're charging your electronics overnight, be careful, some of the outlets only charge when the lights are on. When I went to breakfast I couldn't find a hostess, and stood around awkwardly. A "seat yourself, we'll be right with you" sign would have been appreciated. When she came out (carrying food for another table) she was very friendly. The pancakes were good but the eggs were bland. It was a nice hotel and I'm grateful for the upgraded room, but the restaurant left a bad... or should I say no taste in my mouth.

Over the past 10 years, Hilton properties have been our preferred hotels for business and personal travel across America. However, this was our first experience at one of their Tapestry Collection hotels. This property is very well maintained and the staff (Front Desk, Housekeeping, Restaurant) were FANTASTIC!!! During our stay, several guest shared stories of their Excellent Customer Experiences at The Burgundy. If business or personal travels bring you to Little Rock, we HIGHLY RECOMMEND staying at The Burgundy Hotel and dining at Table 28.

This was my first stay at a tapestry hotel, and I enjoyed my stay. The room was cute and comfortable with separate areas to watch TV. Although we didn't use both sides it is good to have. The beds were comfortable but a little too firm for me. The staff was really nice and helpful, so that is a plus. We didn't hear any outside sounds even though music was playing at the pool and our room had the pool right outside. It is located close to the highway and most of what we had to drive to was within 10 minutes. There are nice hotels near far away that are also nice and don't cost as much, but this hotel is not extremely large; therefore, they may be less than 50 rooms total. It's clean, comfy, and close to the Highway.

This hotel is wonderful. The room was big. The bed was extremely comfortable. Clarence at the front desk was very, very nice. We will definitely be back!!!

The Burgundy does NOT disappoint and definitely lives up to the hype. The lobby is cool, classy, with a view of their wine selection seen through a glass casing. The staff at the front desk was always polite and said hello or goodbye when coming or going. The elevator is clean doesn't smell, and is a smooth ride (this shouldn't have to be noted, but other hotels, yikes). The King Bed room (no pool view, don't bother with that, the price isn't worth it) is a fantastic space. There's a very comfy L-shaped couch and coffee table, a desk space with a decently comfortable chair, a fantastically comfortable bed (mattress a little firm, just a heads up), good closet space, a nice sink/counter, and a great shower. I was in a writing retreat and spent most of my time at the desk hut felt very comfortable and well taken care of. I left one morning for breakfast and returned to a completely cleaned up bed, trash emptied, and bathroom restocked with towels. Everything of mine was in the place I left it in, including my slippers! Another plus; this hotel understands that we are in the 21st century. They have a two-HDMI hook with instructions on how to hookup your own device to the TV for use. Brilliant! I did not try Table 28 as the dress code was higher than I had packed for, but the menu also wasn't that interesting to me. No knock on them, I'm just picky. I DID have their breakfast. The cook was late coming in that day so my options were oatmeal or wait. I chose the oatmeal. It's serviced with healthy portions of butter, brown sugar, blueberries, strawberries, and I think cranberries. It was delicious and with the $9 price tag. The house coffee was also quite good. They have a pantry/commissary with plenty of options. It does work on the honors system, as there is no place to scan or check out what you pick. It's expected that you will take your items to the front desk to pay or charge to your room. Overall, delightful and will definitely be returning.

The Burgundy is well maintained, the staff is super hospitable, and the location is very handy for our purposes. I found the breakfast in the restaurant to be very good and reasonable.

It is not worth the money. That's a former Best Western that charges Tapestry price. Cars parked in driveways instead of parking spaces. Very old elevator with damaged buttons. In the room, holes on the curtains. Cracked tile in the shower, some signs of mold on the ceiling. Hotel supposed to be non smoking, but some people smoked by the pool right next to families with children. There is a low hanging light fixture right above the desk, you hit your head when you get up from the desk chair. I regret staying there. Very disappointed.

This hotel takes a lot of pride in itself and in the beauty of every corner of its look. From the front desk staff to cleaning staff, they are attentive, kind and assure you are fully taken care of; it is elegant and peaceful here. This tops my list of my favorite places to be while on the road for work. I highly recommend this beautiful place. Thanks to all the staff for making these last few weeks so perfect! I can't say enough good things about the front desk associate, Essence, who took such great care of me when I arrived late this evening and was exhausted. She is kind, pleasant, caring. I wish she was at every hotel I go to. This hotel is lucky to have her! Love this hotel so much!

Oh. My. Goodness... CUSTOMER SERVICE at its finest!!!!! Chanel is a PR Goddess! From the second we checked in, we felt like family returning. This Hotel is small and charming with nothing overlooked making you feel comfortable immediately. The rooms, small but well appointed for my family of 5 (two young sons and a teenage daughter) The layout just made sense with a separate section(living area) with second television for the teen. The pool area is lovely with extra pool toys for the kids, fire pit and music controlled by the guests and it gets the evening sun so you can enjoy sunset. We truly enjoyed our stay here and will be returning ASAP! Love it!

Super clean, unique hotel in a quieter area. We traveled with kids and liked having the pull out couch/seperate room with tv for them. The beds were super cozy, the pool was very nice . Staff friendly, the Table 28 inside was amazing And so nice we didn't have to leave for dinner and could relax and enjoy our suite more. Will def stay at again if in LR.

Excellent hotel all the way around!! Everyone of the staff member I encountered were outstanding. My room was nicely decorated, extremely clean and comfortable. I am particular about hotels and was beyond impressed!

The hotel is not a new building but it's nicely renovated, and the grounds are beautifully landscaped. BUT, the highlight of our trip was meeting Chenelle who was at the front desk when we arrived and when we left. She was a WHOLE ray of sunshine and we wanted to take her with us. Chenelle, thank you so much for your hospitality. We couldn't be more grateful to have met such a wonderful young woman. You gave us a lot of unexpected joy. Also, this is the only restaurant inside a hotel I've ever eaten at in my life that is truly wonderful. Every single ruby we had was just SPOT ON. Will post a review on it next...Table 28. Real chef, really AMAZING service and food. Overall, perfect experience.

I have very mixed feelings about this hotel... it is really cool as far as the decor goes. The rooms are spacious and have quality furniture. It is a value as far as pricing goes. So those are all pluses. But the people, the billing and the breakfast are screwed up. The "free" breakfast is just a few cheap selections off their menu. They could not print me a receipt and almost a week later there is still an $100 incidentals charge on my credit card. The worst part is that I am a hilton Diamond so there should not have been that charge to begin with. Summary, it it is nice place to stay if you don't want breakfast and don't mind spending a lot of extra time trying to fix your bill afterwards.

Nice hotel to stay at in the Little Rock area. Check in was simple and the room was clean when I arrived. The lady at the desk in the evening was very friendly. The bed was comfortable. That being said, the room is showing multiple signs of lack of maintenance. I almost feel that this is a cheap hotel trying to be upscale. The interior is dark and a little dank. The rooms have areas that need to be repaired through normal wear and tear. There were a few times when I passed staff members with their faces buried in their cell phones. They didn't even look up to say hello when I passed them. I think a little more attention to details here and it would be a much better place.

Nice boutique hotel in Little Rock. Closeby to some shopping and restaurants. Small lobby area but nicely decorated and modern. The inside of the hotel is open with balconies to the rooms. Three floors of rooms. I didn't use it but there is a fitness room and an outdoor pool. Small snacks and sodas available for pay in the lobby as well. There's a nice grand piano playing music in the lobby. Nice touch. The wifi is free but it is slow. The rooms are great. Large sitting area with couch and TV. There's another TV by the bed. Big desk as well for the business folks. I would definitely stay here again

One of the nicest hotels I've stayed at. I was Impressed to say the least for being a chain type hotel. The staff was great and very helpful with guiding me to night life and places to go and see the inside of the hotel Feels like a different hotel altogether differentfrom outside .You can tell it's been updated and feels new and same applies to the rooms. Table 28 is worth checking out too for their drinks Some of the best original and signature ones I've had. Would highly recommend this hotel. There is also The Pantry right down the street for great European Cuisine. That place was a great restaurant have to definitely check it out

This is a nice hotel! As we were checking in, I overheard a couple saying they were moving their daughter back to university and that this is where they *always* stay when they come visit her. I can see why! It is comfortable and recently renovated, and well appointed. The toiletries in the bathroom are Bath & Body Works name brand, there is an outdoor (unheated) pool, a fitness center/gym, they provide complimentary bottles of water to drink, and the TVs let you log into your own Netflix account to continue your streams from home. On the other hand, though, the restaurant area can be really loud at night, the room service closes up early, and the hotel itself isn't in the nicest area of Little Rock (surrounded by chains and highways). It's also unclear whether breakfast is included (we thought it was, until we got there and saw prices. I see from a review further down that some of the items actually *are* included??!) Our medicine cabinet, also, was coming out from the wall in a really precarious way. And did I mention the pool is unheated? Still, a good go-to at a reasonable rate when visiting Rock Town.

Lovely boutique hotel, great customer service, and reasonable rates! We were in town for a conference downtown, but this property is only about a 10-12 minute Uber ride away. The decor was modern, yet warm, service needs were promptly attended to, and there is quite a bit to see and do in the immediate vicinity. The fruited water provided in the lobby was great, but one night I came in after it was disposed of. I mentioned how I was thirsty and had been looking forward to it, and the gentleman at the front desk provided two (2) bottles of water from the pantry shop, gratis! To put the icing on the cake, the reservationist offered to keep our bags after we'd checked out so that we could attend our meeting unencumbered before catching our transport service. They even refrigerated the food items I had amongst my belongings! Awesome!

Great hotel, greeted when we first arrived, and made us feel welcome. Charles (st the Front Desk) as well as the other staff were very professional and assisted any way they could. Ate at Table 28 our first night and was amazed with the food, selection and the atmosphere. Executive Chef Scott Rains is spectacular with his culinary skills. We stayed in the 1 King Suite (450 sf) and were really impressed. From the oversized separate living area, the Serra King size bed. For just a 2 night stay, my fiancée and I are extremely pleased and will definitely be coming back. Thank you for the hospitality

Stayed here for two nights as part of a long weekend trip to Little Rock and we had a good stay! This is a great boutique hotel that was a pleasant change from the chain hotels we often end up at. Our room was great -- very modern and super spacious (comfortable king bed, large seating area with L-shaped couch, two TVs, desk and desk chair, dresser). Free, fast wifi. Bathroom was clean and had new appliances, with Bath & Body Works stress-relief bath products. TV has tons of channels, including lots of specialized sports channels and HBO. We ate at the restaurant inside the hotel (Table28) our second night and had a good experience. It's on the pricier side, but definitely a good option if you don't want to venture outside. We also ate at a Mexican restaurant at The Promenade at Chenal one night (called Local Lime) and loved that place, too. The only negative at the Burgundy was that it felt pretty quiet (which made it feel vaguely creepy). We did see other guests a couple times, but we never saw anyone playing the grand piano in the lobby, and overall it just felt empty. We were there over a three-day weekend so wouldn't have overlapped with many business travelers, which may have been the reason for that! Overall, loved this place and will definitely be recommending it to anyone visiting Little Rock.

This hotel is very modern and it's very different than many hotels that I stayed at, and a good way. The rooms are very spacious with its own seating area the bathrooms are also very spacious with the separation for the shower and toilet and the sink. The pros would definitely be the spacious rooms, free parking, A really fantastic restaurant downstairs, and other local restaurants very close by. The cons would be the overnight front desk person/gentlemen just not being very knowledgeable. It took me 15 minutes just to check in and then at 6 AM when I went to go use the gym my card wouldn't work and he couldn't figure it out and he had no idea where his keys were, so he couldn't let me in. I will be coming here monthly for work so I'm happy with this hotel. I hope they figure out the gym because that will be a deal breaker next month when I come. I like finding a hotel I like and sticking to it.

Awesome service and great rooms! Chanelle at the front desk is super personable and kind!

I'm sort of afraid to review this place. When something so wonderful and precious blows up in popularity, the quality usually suffers. This place is a hidden gem! New renovations done right!! This place loves details including great faucets, tile, and wallpaper. The furnishings are spot on and comfy. I want to steal the sectional for my living room! I love that there's coffee for guests every day along with cold water with different fruits infused every day. Details That I'm always looking for and rarely find. The staff I've interacted with are so friendly and welcoming. I called about early check in and they were quick to accommodate. I'm planning on this being the place for me to stay for work trips and maybe even a weekend getaway with Big Easy Daddy

Loved this hotel!!!! It was cheaper for us to stay here for a few nights in Little Rock than another big chain. And the vibe is so fun and different I really enjoyed it. Our room was a suite with a living area, desk, bed, large bathroom and closet. Amenities included two televisions, bath and body works shampoo and conditioner, two televisions, hair dryer, and a Keurig machine. The service at the hotel was friendly and attentive. Everything was very clean and well maintained. In the hotel there was a large outdoor pool and a restaurant (on the pricier side - not your typical hotel restaurant). Super fun and different place to stay!

What a fabulous three nights! We were warmly greeted by Star at the front desk - and she made a point of greeting us and engaging with us each day we were there. The room was lovely. Spotlessly clean and nicely appointed. The bed was comfortable and had nice linens. The bathroom was also spotless. Dinner one evening in the restaurant- Table 28 - was yummy. I highly recommend the artichoke dip.

Life time diamond so I have stayed at a few Hilton properties over the past 25 years lol - great staff - friendly from time you walk in and throughout our stay - great spacious rooms very quaint hotel I will return really enjoyed the personalized service really has the boutique hotel feel

I would stay here every time from now on. This is a perfect hotel for a business traveler. Bonus is they have the BEST restaurant.

If I could give more that five starts I would. We were here for a few days and this was our favorite place on our road trip. Loved the pool. Wish led the gym was bigger but was better than nothing. The rooms are great! Very clean! Lots of room. Staff was very nice as well. Stop here if your in the area.

A nice recently renovated hotel in Little Rock about 20 minutes away from the airport. You can tell it was a typical chain hotel in a previous life given the interior set up, but they've done a nice job with the renovations. The guest rooms are spacious and the fixtures and furnishings are lovely. The bed pillows, while very stylish, aren't that practical - they're square pillows that just don't fill up the space of a king size bed very well. The on site restaurant was very good and quite crowded for a random Thursday evening. Parking can be a bit challenging, especially if you arrive (as I did) around the dinner hour. My only gripe is because of the interior open courtyard set up, it is open all the way down to the restaurant (which has extra tables in the courtyard), it is quite loud in the rooms. The restaurant closes at 9, but don't expect the noise to quiet down until at least 10pm. This is not the hotel for you if you want to turn in early. I was on the second floor but I doubt being up on a higher level would have helped - the hotel setup acts like a big amplifier for the restaurant noise. Overall, a nice place to stay if you're in Little Rock.

Ok so it's a pretty nice little place, it's a touch over priced in my opinion for as old as it is, the rooms are updated and the service and attitude at the front desk is on, but where it gets a little sketchy is when the charged me a 100$ fee for damages if any were to occur. That's completely normal but they charged that individually and then added 100$ onto my room charge as well! Now this is completely not normal!! So I called and the staff had no idea why that happened supposedly they only charged me the room rate but my bank says otherwise!! I'm very frustrated about this and will not change this until they can refund all of my money that they overcharged me for this is just sloppy bookkeeping at best or just plain dishonest at worst either way this will be the last time I will stay there unless they have a real good reason!! Amend They just called back and it was a bookkeeping problem that they had in house the money will be returned and the gave me a free upgrade for our next stay! She was very kind and informative all is good in my opinions

Very nice hotel! Rooms were extremely clean, spacious, and well laid-out. Our room had 2 separate areas - one with 2 queen beds, dresser, and TV, and then a separate sitting area with another TV, sectional, coffee table, and desk. Both TVs had DirecTV, which had a "guide" feature - super handy when you're in a different city and have no idea what the channels are. There was also a small fridge and microwave in the entertainment center. The service was phenomenal. We had a bit of an issue with our Expedia reservation (long story short - be sure to call and confirm with the hotel!), but it all got worked out and we were able to be accommodated. Emmy, who works at the front desk, was extremely nice and helpful during this process and really made a lasting impression. The hotel itself is kind of nestled away in between shopping centers in a pretty residential area - very convenient to get to/from. Overall this is a wonderful hotel and definitely worth staying at if you're in the Little Rock area!

Charming! charming! charming! I arrived really late and the front desk had already prepared my check-in paperwork and keys for me! It was the fastest check-in I've ever experienced! Great place for business travel!

Pros: Nice location, very clean (more than the average hotel), quaint vibe, very large rooms, staff was very friendly. Cons: not the best parking situation, soap provided by hotel isn't greatest quality, breakfast wasn't that good for the price you pay (not free breakfast). I would definitely come back to stay here!

I had some business in Little Rock and did a quick search on Google and this was one of the first listings that came up. I looked at the online pictures to make sure the place was legit because I was shocked that the room was only $129 per night. This place was pretty nice I have to say. I could tell this was an old run down hotel that someone pumped a lot of money into. The amenities were all pretty top notch, which was nice. The room was also nice as well with a king bed, office space, and full couch with separate tv area. The one issue I had was with the workout center, it was tiny and on the verge of being out of date. With that said, they did offer passes to a local gym. Overall I really liked this place because the amenities were excellent and the staff was very friendly and helpful (I missed the breakfast at Table 28, and the person working the counter went and without asking brought me a warm sticky bun, apple, and coffee. Grade A service wins 10/10.

We arrived today and were shocked. The entire atrium is enclosed in plastic and is a construction project. This is terribly inconvenient since the design is open atrium. No one mentioned this when we booked reservations for a family wedding. Very poor way to do business or treat your guests

Travelling back to TX, we found this hotel while trying to find a place to eat. I came across Table 28 (located in The Burgundy Hotel by Hilton). My husband is a Hilton Honors member. Decision was made to go ahead and book a night's stay. It was a very sound decision by the two of us. We were greeted by Mia who immediately made us feel welcomed. Turning around we were greeted by the hostess (didn't get her name) to Table 28. We were immediately seated and greeted by Josh. Josh took very good care of us and our meal selections were delicious. Topped it off with the s'mores dessert (OMG it was so goood and we typically skip dessert). Everything about the dining experience was fabulous. Our guestroom was very comfortable and the bathroom toiletries from Bath and Body Works Stress Relief line was a reminder of how much I enjoy this product and scent. I didn't know what to expect for breakfast, but was happy to see that it was sit-down and not buffet. We enjoyed our experience and selection. Talking with Mia at arrival and breakfast, she was professionally friendly and allowed me to give her a hug. In today's world that is frowned upon, but this is how welcomed she made us feel. This is a hotel that will be visited for our future road-trips. Thank you Hilton for stepping up into what I consider the "boutique" line of hotels.

Hands down the cleanest and most organized hotel I have had the pleasure to visit. Everything was perfect. The atrium is beautiful, and so are the rooms. Very modern, comfortable, and immaculately kept. Kim is amazing as well. She made us feel welcome and at home. One can always tell when someone is happy and loves their job. The restaurant is OUT OF THIS WORLD. The sticky toffee pudding is a must have. I cannot say enough good things about this hotel. Will definitely be back!

This place beats out traditionally "better" hotels such as the Doubletree, which I had stayed at the previous night. What makes it great? Really spacious suites that are no less than 500 sqft, updated furnishings in the clean and nice smelling suites, going above and beyond with the amenities such as make up remover toilettes at the sinks, free wifi in the suites, and free hot breakfast in the morning. The GM was even willing to work with me so that I could stay much longer past the check out time to avoid traveling in inclement weather. The hot breakfast had two kinds of scrambled eggs, pancakes, biscuits, gravy, sausage patties and links, cereals, bagels, cinnamon rolls and brownies, breads, two juices, hot oatmeal with many toppings. My biggest complaint with the free breakfast was that many of the hot items were merely lukewarm.

Outstanding from check in to check out. Do not miss eating at Table 28 either! This hotel is one of my new favorites! Wonderful southern hospitality all around!

The internet cut out after 20 minutes of working on 3 separate devices. We were instructed to call an 800 number. When it started working again on its own, it would cut out intermittently. We were told breakfast was included. A check was brought after we ate. Nice facility, and the gym they partner with was great, but the service did not match.