Diksha Verma
Google
Great Location, But Lacks Basic Comforts and Professionalism
Pros:
Large, spacious property with a relaxing vibe
Beautiful lush gardens, with A river flowing at the back
Pool available on-site for leisure
Cons:
No intercom in rooms; guests must call separate numbers for room service and housekeeping
No Wi-Fi in rooms, which limits connectivity
Extremely Slow and inconsistent service
Poorly maintained pool with cloudy, unclean water
Inefficient management and impolite staff interactions
Restaurant services need attention — non-functional toaster, frequent shortage of food, cold meals, inattentive restaurant manager
Rooms are in poor condition — old and faulty appliances like AC and fridge, AC leaks, and an unpleasant room odor
Verdict:
While the property's location and natural surroundings are attractive, the lack of basic amenities, cleanliness, and professional service significantly diminish the guest experience. With improved management and maintenance, this place has the potential to offer a far more enjoyable stay.