The Canvas Dubai- MGallery Hotel Collection

The room was extremely good—spacious, comfortable, and very well maintained. The hotel was spotlessly clean and beautifully decorated with festive Christmas decorations, creating a warm and welcoming atmosphere. The staff were very humble and polite, and they graciously offered us an early check-in as we were tired, which we truly appreciated. The food was amazing in both taste and quality. A special thanks to Jizen, who placed a lovely handwritten note saying “Thank you for staying with us, enjoy your weekend,” and beautifully decorated it with rose petals. Overall, everything was perfect and memorable.

The suits were spacious however there was no privacy, particularly the washroom, bedroom & adjacent living room. Even not ideal for honeymoon couples. Food had certain options but taste wise 3/5. Room service was fast enough. However not satisfied with housekeeping when compared with other stays.

We were very satisfied with our stay at the Canvas Hotel Dubai. The location is not the best, but the service was excellent and really made up for it. Especially Parminder took great care of us and made sure we felt welcome at all times. Very friendly, attentive, and professional staff overall. Would definitely recommend the hotel because of the great service.

We had a really lovely stay at Canvas Hotel — our second visit in about 18 months — and it was just as warm and welcoming as we remembered. A huge thank you to Gitika Kumari and Ishita Gomes at the concierge. They were genuinely so kind, helpful and just made everything easier for us throughout the trip. And a shout-out to Rahul at the breakfast buffet — he took such great care of us every morning and was always so friendly. It’s small things like this that make a place feel special. We really enjoyed our time here again and will definitely be back soon.

I stayed at The Canvas Dubai – MGallery and had a great experience. The rooms were clean, modern and comfortable. The staff were friendly and quick to help whenever I needed anything. Breakfast had good variety and the service was smooth. they have a premium coffee machine where you can enjoy a latte or cappuccino. The hotel has a club and a sports bar on the lower level, which is a nice option if you want to relax in the evening. The restaurants also served good food and the service was consistent. Overall, it’s a comfortable hotel with good value for the price. I would stay here again.

It was a wonderful experience for us. The rooms were spacious and clean. We had our room cleaned whenever we wanted.We had an incredibly enjoyable experience and fell in love. Rifath, the receptionist, is wonderful. His kindness and helpfulness are the star of the hotel. Two things I'd like to mention: the breakfast should be more global. There were some delicious local dishes, but they didn't appeal to us. There's also a security breach at the hotel entrance, and there's no security check. . There definitely needs to be a ticket booth system and a knowledgeable security guard. Other than those two issues, everything was great. The staff and cleanliness were excellent.thank you

⭐️⭐️⭐️⭐️⭐️ Excellent Stay! I had a wonderful experience during my stay Canvas Hotel. The staff were exceptionally friendly and helpful, always making sure I had everything I needed. The room was clean, spacious, and comfortable, with all the amenities I expected. The food was delicious, and the overall atmosphere was peaceful and relaxing. Special thanks to the front desk and Mr. Ruwan in housekeeping teams for their outstanding service. I would definitely recommend this hotel to anyone visiting Dubai and look forward to returning again soon!

Our stay at The Canvas Hotel Dubai – MGallery was a warm and genuine experience that we will remember with gratitude. From the first moment, the reception team welcomed us with kindness and professionalism. They made us feel truly valued as guests and set a wonderful tone for our stay. The housekeeping team deserves special recognition for their dedication and attention to detail. Our room was always cleaned perfectly and felt fresh, comfortable, and peaceful. The in-room dining service was also excellent. The food arrived on time, the presentation was thoughtful, and the staff were polite and caring. Their service reflected commitment, respect, and heart. The room itself offered comfort and space, with a cozy bed and all the amenities we needed. We noticed some signs of age, such as small scratches on the glass table, but that did not affect our comfort. A few minor updates could easily make the rooms match the hotel’s otherwise elegant and modern image. Breakfast was enjoyable, but the selection could be improved. French toast, listed on the menu, was not available, and hot chocolate was missing. These are small details, yet they can add warmth and satisfaction to a guest’s morning. The Estrellas rooftop lounge offered a beautiful view and atmosphere, but service around midday was sometimes inconsistent. We understand that busy moments happen, but better coordination among staff would make a big difference. One thing that stood out was the absence of a separate pedestrian entrance. Guests arriving on foot must pass through the underground parking area used by cars. While we understand that this may be common in Dubai, a safe and welcoming walkway for pedestrians would create a more comfortable arrival experience. Something that touched us deeply was noticing that staff members of different ethnic backgrounds did not always seem to receive the same level of recognition. Employees of African descent appeared less appreciated compared to others. We mention this not as criticism, but as a reflection shared with love and respect, believing that equality and unity among all staff members are what make hospitality truly beautiful. In conclusion, our experience at The Canvas Hotel Dubai – MGallery was filled with kindness, comfort, and genuine service. We are thankful to every member of the team who contributed to making our stay peaceful and pleasant. We share this feedback with sincere appreciation and hope it helps the management continue to grow in excellence and harmony. With respect and warm regards, Adrian Gregory Abass Wittwer