The Canvas Dubai- MGallery Hotel Collection

Stayed here couple of nights and i must say I had a wonderful time. All the staff were friendly and accommodating, all our needs were attended swiftly. The food from breakfast and not to forget the Signature restaurant was definitely amazing. The rooms were very comfortable and the view from rooftop was very astonishing. Indeed worth your money!

Room: The room was dirty, and even the bed sheets were not properly clean. The air conditioning would randomly switch off, and sometimes the lights went out for no reason. The view was terrible — instead of anything nice, all you can see are construction sites. The room key cards frequently stopped working, which was very frustrating. On top of that, the hotel took our bathrobes and never returned them; we had to ask for them again separately. One of the worst experiences was with the hairdryer — it was broken, and my hair got caught in it so badly that I had to cut off a strand. That should never happen in a hotel. Service: The service was extremely slow. When we ordered food once, it took almost an hour to arrive. Even something as simple as asking for water took ages, and sometimes what we asked for never came at all. Housekeeping was unreliable: we called for cleaning, waited, even left the room to give them time, but when we came back, nobody had shown up. After calling again, we had to wait another 20 minutes. Room service was unprofessional — instead of knocking or ringing first, they just opened the door and only knocked after already being inside. One time, a staff member came in to bring towels while I was wet and about to shower, shouting “room service” with the door already open. It was extremely uncomfortable and inappropriate. The hotel also refused to offer any room upgrade, even after we raised complaints. Facilities: The billiard table was always out of service. The rooftop only has four sunbeds, so if a few people are already there, you’re forced to stand in the sun with no shade. To make matters worse, there is loud music playing from 7 a.m. onwards, and you can hear it constantly from the room, which makes it impossible to rest. Overall: The hotel is poorly managed, the facilities are neglected, and the service simply does not meet the standard you would expect. I would not recommend staying here.

The best place I have found out in years Celebrated my 25th wedding anniversary at the Estrellas rooftop lounge and the setup was great and fabulous. The service rendered by Ripin, Sonu and the team was great. The food curated by Chef Mohit was awesome and finger licking. The rooms we had booked was great me my wife and my guest loved the ambience. Your front office reservation manager Ishu Sharma was very helpful and assisted in our requests

I had a wonderful stay at the Canvas dubai Hotel. Housekeeping especially Mr. Sageer and Mr. Dualal were outstanding,professional, warm, and genuinely helpful. My room was spotless every day and well-stocked with bath gel, shampoo, dental kit, and body lotion. Maintenance is impeccable and the ambience throughout the hotel is calm and welcoming. Highly recommended. - Shakulhameed.

I had a wonderful experience during my stay. Yashvardhan at the reception was extremely helpful and attentive. Since I was traveling with my family, he made sure we were allocated nice rooms next to each other, which made our stay very convenient and comfortable. His professionalism and warm service really stood out. Overall, excellent service by him!

By no means is this hotel a true 5-star property. They took extra payment from us just to give the room, which was highly unprofessional. The service throughout the stay was pathetic, and we were made to wait every single day just to get access to the breakfast buffet. The ambience was dull and completely lacking the charm or standards one would expect from a 5 star hotel. Overall, a very disappointing experience and definitely not worth the premium rates they charge.

Have a wonderful stay with my family. We went for our sons 8th birthday and our 15th Wedding anniversary. Staff awalys had a smile and went extra to help out when ever we asked. The house keeper done a nice deco on the bed for our anniversary and the hotel gave a complimentary cake for our anniversary which was really nice. The Hotel was 15min drive away from the airport and most attractions are close by. 10min drive to Dubai frame, 15min drive to Burj Khalifa and Dubai Mall. Beaches are about 15-20 drive. The Creek is about 5min drive away. Shops and Restaurants are only few min work away. My family had a great time at the hotel, will definitely recommend to anyone to visit.

I had a great experience staying at Canvas Boutique Hotel. From the moment we arrived, the staff were very warm, friendly, and accommodating. The hotel has a unique and artistic vibe — every detail, from the lobby to the rooms, is beautifully designed. Our room was spacious, clean, and cozy — a perfect place to relax. One of the highlights of our stay was the breakfast — it was really good! There were great options, the food was fresh and flavorful, and the ambiance,It was a perfect way to start the day Definitely will back.